Meet Our Experts

Ricardo Cordova

IT Coordinator | LATAM

Torre Mayor. Paseo de la Reforma No. 505, Piso 44
Col. Cuauhtémoc , Alcaldía Cuauhtémoc
México, Distrito Federal
CP 06500

Office: +52 (55) 5985-2216

Mobile: +52 (55) 12352062


I have experience in different companies such as:

  • Televisa corporation
  • The Warranty Group
  • The American School Foundation of Mexico City


  • Application of new technologies in general to the proper use of computer resources in the company.
  • Implementation of VoIP technology In Colombia and Peru to 100% under Avaya technology and lowering costs Long distance with the implementation of "Routing".
  • Modernization of infrastructure for Mexico with Avaya VoIP technology.
  • Implementation, modernization and management reporting systems and those used by agents in the "contact center" responsible for the operation of Mexico, Colombia and Peru.
  • Infrastructure modernization dedicated links.
  • Security Implementation mobile telecommunication network.
  • Continuous improvement and cost reduction in mobile technology.
  • Implementation of “Telulares” under management Avaya PBX with next renewal CM5 CM6.
  • 23% reduction in telecommunications costs generally and always getting improvements in telecommunications services.
  • Deployment and management of servers in virtual environment (VMWare).
  • Administrator and implementer of the corresponding backups to Mexico, Colombia and Peru under CommVault environment.
  • Responsible for infrastructure alternate site for application of DRP.


  • Degree in Technologies and  system information  by Universidad Intercontinental  at Mexico City. 
  • Certification at VMWare VROM  V6.0

19.42902900 -99.16464400

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