Information Technology Coordinator | Brazil
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As Brazil IT Coordinator Priscila is responsible for:
- Coordinate the work of teams (service desk and infrastructure), taking care of the assessment and identification of technological solutions, project planning and understanding of business and customer needs.
- IT Infraestructure Brazil.
- Overseeing ITIL KPI, and customer SLA performance reporting to identify continuous improvement and optimization opportunities
- Make interface with Global Technology Team to understand their process and replicate to Local Technology.
Look for me if you want to know more about technology and process.
- Itil 4 Managing Professional Cenrtification
- Post Degree in IT Management
- Degree in Science Computing
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