Comprehensive relationship management expertise and agility
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CEO, Occupier Services | Global
Scott Nelson is CEO, Occupier Services | Global at Colliers International and is responsible for strategy and leadership of the global Occupier Services business unit. Occupier Services makes up the platform of talent and tools that supports our clients directly and in partnership with our transaction advisory professionals that lead many of these relationships. Occupier client engagements include tenant representation transaction advisory and project management assignments, multi-market accounts, to comprehensive corporate real estate outsourcing. Occupier Services includes service lines such as Enterprise Clients/Account Management, Client Experience, Strategic Consulting, Technology Services (including our Colliers360 platform), Lease Administration, Transaction Management and Project Management. Occupier Services is a global business with deep capabilities sitting within each of the three regions of Americas, EMEA and APAC.
Head of Client Experience | Executive Vice President, Occupier Services | Global
Denver - Downtown
I am focused on ensuring Colliers' Occupier Services clients receive best-in-class service delivery reinforced by a mindset of continuous improvement. My responsibilities include: account growth, setting direction on account strategy & innovation initiatives with an emphasis on maximizing service excellence, regular strategic engagement with clients, executive sponsor of our program to develop our account executives and directors and ongoing leadership of Technology and Consulting Services in the Americas.
Global Occupier Services Outsourced Account Leadership Executive Oversight & Governance for Outsourced Account Solutions for Tech Sector Clients Footprint & Real Estate Portfolio Planning
Business Intelligence Platform & KPI Development
M&A Integration Roadmaps & Operational Playbooks
CRE Organizational Effectiveness & Design
Capital Planning & Forecasting
President | Enterprise Clients, Occupier Services | Americas
President, Enterprise Clients
OCCUPIER SERVICES | AMERICAS
Education and qualifications
Master of Architecture, University of Michigan
Master of Science, Construction Engineering, University of Michigan
BS, Architecture and Engineering, University of Michigan
Affiliations and memberships
CoreNet Global, 5-time Global Summit presenter/panelist
Chairman: University of Michigan Board of Governors, Taubman College of Architecture and Urban Planning
Mobile: +1 303 646 7780
4643 South Ulster Street
Denver, CO 80237
Area of expertise
Martin Woodrow joined Colliers as president of enterprise clients within the Occupier Services | Americas platform. With more than 27 years of commercial real estate experience, Martin is an expert in growing and leading large and complex organizations, collaborating extensively and pushing the organization to deliver differentiated results for clients.
Prior to joining Colliers, Martin was an executive managing director at Cushman & Wakefield. He ran the firm’s Occupier Services business in the West Region of the United States, including Mexico and South America. He had direct responsibility for more than 2,500 employees generating $250 million of annual revenue in the delivery of services including Transaction Management, Project Management, Lease Administration and Facility Management to more than 50 multi-market clients.
Most recently, Martin led the integration and growth of C&W’s West Region Global Occupier Services business. Under his leadership, the business improved in all key metrics including top line revenue, profitability and client retention. It also added more than a dozen new Fortune 500 clients. Martin now leads a team of seasoned professionals managing delivery of services to Colliers' largest global clients including Nokia, Nestle, BAE Systems, Microsoft, and SAP.
Martin graduated from the University of Michigan with a dual master’s degree in Architecture and Construction Engineering.
Staying involved with his alma mater, Martin currently serves as chairman of the alumni board for the Taubman College of Architecture and Urban Planning.
Martin is also a five-time presenter/panelist at the CoreNet Global Summit.
Head of Enterprise Market Solutions | Executive Vice President , Occupier Services | Americas
Warwick Johnston is Head of Solutions Development, Corporate Solutions | Americas at Colliers International and is responsible for leadership of all aspects of Corporate Solutions business development and marketing. Corporate Solutions houses the service lines that are typically offered to multi-market and/or multi-service Occupier Clients. These service lines include Strategy and Innovation (consulting and technology services and lease administration), Account Management, Solutions Development, Transaction Management, Project Management, and Facilities Management. As part of leading Solutions Development, Warwick also works actively with some clients to develop an in-depth understanding of their key business strategies, create a customized solution to meet their objectives and hand over to the deployment team for the execution of that strategy on an on-going basis.
Head of Operations | Senior Vice President, Occupier Services | Global
Marketing Director, Global Occupier Services
Toronto - 1140 Bay
Christina Farrace is the Director, Marketing, Global Occupier Services and is responsible for developing and executing key marketing initiatives for Occupier Services globally. With over 15 years of B2B marketing experience, she is skilled in developing integrated marketing campaigns that include content marketing, market research, PR, brand strategy, digital, social media and events. She provides valuable insights as a strategic marketing advisor supporting senior global stakeholders and collaborating with regional and country marketing representatives.
Prior to joining Colliers, she was the global marketing lead for a big four advisory firm and was responsible for the development and implementation of the global sector marketing plans aligned to the Asset Management, Real Estate and Private Equity business. She also led and supported initiatives such as International Women’s Day and solutions focused to deliver against the Sustainable Development Goals, which are areas she is passionate about.
Christina held various senior marketing roles at two of the big four advisory firms and a large bank where she partnered with leaders across the organization to successfully manage the development and execution of innovative marketing initiatives.