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Q3 Phoenix retail market posts positive net absorption reports Colliers International

Relatively low unemployment & limited small business closures shore up market

Phoenix, October 22, 2020 – Colliers International reports the Greater Phoenix retail market posted positive net absorption in third quarter, despite the continued impact of the COVID-19 pandemic. Vacancy rose slightly during the quarter to 7.7 percent as the city was recognized for comparatively low unemployment and small business closures.

During third quarter, Greater Phoenix posted a 1.7 percent increase in unemployment, finishing September at 5.9 percent. This marks a steep decline from an April unemployment rate of 12.5 percent. August employment in the Retail Super Sector dropped just 0.26 percent below the level of August 2019 Retail Super Sector employment.

Many retail establishments are small businesses.  An Opportunity Insights report shows the number of small businesses operating in September 2020, compared to January 2020, dropped just 19 percent in Greater Phoenix. This places Phoenix as number 8 in the nation for retention of small businesses during the pandemic. Omaha, Nebraska, hit the top of the list with a decline of 13 percent and San Francisco fell to the bottom with a loss of nearly 49 percent of small businesses.

Net absorption of retail space totaled 101,270 square feet during third quarter. This figure includes completion of several large, big box construction projects. West Valley, East Valley and Scottsdale submarkets led the net absorption for third quarter. North Phoenix had the most negative quarter, caused mainly by Costco closing its 154,809-square-foot store at Christown Spectrum. That center will experience another significant hit when J.C. Penney vacates its 98,000 square feet in the next quarter.

Leasing activity increased 122 percent over second quarter, but was down 20 percent from this time a year ago.

Vacancy increased 10 basis points over-the-quarter to 7.7 percent, up 40 basis points year-over-year. Five new projects were completed during third quarter, totaling 353,383 square feet.  These projects posted 3.16 percent vacancy upon completion because of large tenant commitments.

The shutdown of gyms and health clubs forced two Youfit Gyms to permanently close in North Scottsdale. The pandemic impact also forced the closure of SteinMart’s eight locations in Greater Phoenix. Scottsdale and West Valley submarkets posted the strongest improvements in vacancy year-over-year, while downtown Phoenix posted the largest increase in vacancy year-over-year.

Currently there are 672,301 square feet of retail space under construction, with only 6 percent available for lease. Most of these are focused in the Southeast and Northwest Valley submarkets. The build-to-suit structure of most of these projects created strong occupancy before completion.

Retail rental rates are struggling to maintain pre-pandemic levels. While average rental rates are 0.55 percent higher year-over-year, they dropped 0.20 percent over-the-quarter to $14.62 per square foot. Rental rates are beginning to soften in older properties, but newer properties with strong anchor tenants continue attracting high rents.

The investment market for retail projects attracted more interest in third quarter. Investment sales volume increased 130 percent over second quarter, totaling $182,700,039 of sales. This marks a 38 percent decrease from third quarter 2019.

Investors are bullish on Greater Phoenix.  The median price of retail assets larger than 10,000 square feet rose 32.5 percent during third quarter to $170.82 per square foot. This is a decrease of 1.6 percent over-the-year. The largest sale of third quarter was a renovated 50,428-square-foot Target building at 16th Street and Camelback Road. Retail drug store transactions led the price-per-square-foot race during third quarter, ranging from $584 to $487 per square foot.

Three of the top five highest prices per square foot deals over the last three years took place last quarter. They were each free-standing, drive-thru retailers; two Human Bean Coffee shop locations in Tempe and Phoenix, as well as a Dutch Bros. in Goodyear. These traded at an average price of $2,807 per square foot.

New dynamics are forming in the brick and mortar retail industry. Multiple variations are being explored. These include ordering consumer goods online and picking them up at a physical retail site. Also considered is using retail space strictly as showroom, with products being shipped from outside warehouses to homes. Large, big box retailers and grocery stores will continue leading the physical retail space market. Several quick-service restaurant chains are looking to enter the Greater Phoenix market. However, curbside takeout will continue dominating the market until the public is more confident dining in restaurant establishments.

About Colliers International
Colliers International (NASDAQ, TSX: CIGI) is a leading real estate professional services and investment management company. With operations in 68 countries, our more than 15,000 enterprising professionals work collaboratively to provide expert advice to maximize the value of property for real estate occupiers, owners and investors. For more than 25 years, our experienced leadership, owning approximately 40% of our equity, has delivered compound annual investment returns of almost 20% for shareholders. In 2019, corporate revenues were more than $3.0 billion ($3.5 billion including affiliates), with $33 billion of assets under management in our investment management segment. Learn more about how we accelerate success at, Twitter @Colliers and LinkedIn.

Colliers International in Arizona has served clients locally and globally for more than 40 years.

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Phillip Hernandez

Research Manager


As research manager for Colliers International in Arizona, I am responsible for proactively developing and implementing research objectives and directing all research activity for the Arizona offices.

I provide leading-edge, thought-provoking research and analysis of market data for use in producing quarterly statistical market reports for each property discipline, as well as other ad hoc reports, research projects and presentations. I analyze and interpret real estate trends and maintain a database of economic indicators to provide forecasts.

Regardless of the property type or sector, I believe each has a story to tell and that data provides the opportunity to redefine the narrative. With a background in location analytics, I am highly experienced in interpreting complex data sets. Using the latest technology, I developed a system to blend analytics with a visually attractive approach to bring data to life.

Focusing on business development, I leverage market intelligence and insights for thought leadership content strategy in support of client engagement. My goal is to strategically align research and business development efforts and present research in an easily digestible format that promotes Colliers’ market share and revenue growth.

Colleagues describe me as a brilliant storyteller and a passionate, creative and experienced professional.

Prior to joining Colliers, I served as a business analyst at CBRE, where I specialized in creating tailored research reports, as well as unique and interactive applications and dashboards that elevated the market position of assets.

I delivered weekly research updates with relevant lease and sale comps, custom competitive sets and current market activity. I provided complex market and trend analyses, monitored an extensive database of proprietary market data, and delivered custom quarterly and annual reports that were strategically positioned towards targeted clients. I also led weekly department research meetings to develop initiatives surrounding market trends, produce innovative industry solutions and analyze client-centric objectives.

Previously, I was a GIS analyst for the central region of CBRE. Working exclusively with top-performing markets, I created unique models that illustrated custom real estate datasets through location analytics. I produced high-quality geographic and demographic maps, and investigated multiple approaches to storytelling through map and market analytics.

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