According to Dan Drotos, SIOR, senior director of Colliers International in Gainesville, Fla., MGZs prefer flexibility in their work hours and locations:
What kinds of workplaces appeal to millennials and members of Generation Z? This question perplexes business leaders and HR departments around the world as they compete in the so-called “war for talent.” With firsthand knowledge of workplace trends, SIOR office realtors feel less perplexed by this evolution.
Here is what some of these SIORs had to say:
The Open Plan: An Open Question
Many people associate open-plan layouts with younger employees because the trend gained momentum as millennials were entering the workforce. But the jury is still out on whether these employees genuinely like such spaces. Meanwhile, a backlash has arisen: An Inc.com writer, for example, recently called open-plan offices “the dumbest management fad of all time.” Yet open plans can work, provided that they meet certain conditions. Grant Pruitt, SIOR, president and managing director of Whitebox Real Estate in Dallas, points out that millennials and Gen Zs [“MGZs” for the sake of brevity] welcome transparency and “connectedness to their leadership" which corresponds to open areas, glass, and team seating arrangements.
Perhaps the most important condition for success is access to private space. As Pruitt says, “too often people do not think about this, and it completely kills the atmosphere…and productivity.” Variety—beyond private spaces—is another condition. Adam Kaduce, SIOR, senior vice president of R&R Realty Group in Des Moines, Iowa, spoke with a group of Gen Z interns, who told him that less individual space is OK, as long as there is a range of other places to go.
Opinions are mixed on hot desks, a feature of open-plan offices that has risen in popularity along with wider acceptance of remote working. According to Dan Drotos, SIOR, senior director of Colliers International in Gainesville, Fla., MGZs prefer flexibility in their work hours and locations: “Being tied to a desk is not a necessity anymore.” But Pruitt identifies a downside of hot desks—a lack of community, connectedness, and guaranteed access to leadership.
Connectivity at the Cellular Level
“Connectivity and bandwidth are critical,” says Drotos. “These are the generations that have never not known technology. They’ve all grown up with the latest cell phones, video games, computers, and devices, and they expect to be connected 24/7.” Technology, should be “very seamless, easy, and available everywhere.”
The Role of Brokers
Brokers play a pivotal role in bridging gaps between what MGZs want, what older employees want, and what landlords and employers assume these different groups want. “Brokers are the first voice that a tenant or buyer hears from concerning the market, changes to the market, and what’s usual and customary,” says Pennetta. “So brokers need to be educated about the benefits of Gen Z through millennial-catered design concepts.” Drotos concurs: “It is our job to recognize the trends in the market and note what works and doesn’t in office design. This allows us to guide our clients on how best to position their properties to be attractive to the current workforce.” In short, the task for brokers
Source | SIOR Report Q3 2019 | Rachel Antman