Technical Support Specialist
With Colliers International in Seattle since 2008, providing Lead IT support for 5 states, ensuring software and patch deployement and diagnose HW and SW product integration. Moved from a robotic tape library for backups and recovery to cloud redundancy and virtual servers. Design MS Access DBs as needed. Mentor and collaborate with other Technical Support Specialists to meet company expectations and provide consultative support.
My elevator pitch is: I make sure your technology and the services we provide do not get in the way of your ability to do your job while maintaining world class security to our resources and assets.
- Promoted to Lead ISA in 2009
- Recipient of 2010 Frank Friedman Award for Outstanding Service Excellence
- Recipient of The Team Extra Mile award for 2014
- Promoted to lead IT support for 4 states in 2015
In the IT industry since 1988 learning on the job supporting VMS, Tru64 UNIX, Windows 3.1 and NT 3.51 through the current flavor of Windows 10 Enterprise, Windows Server 2000 through 2012 R2 and all flavors of MS Office and Adobe products.
Bellevue, Portland, Seattle Brokerage, Seattle and Portland Valuation, Seattle Corporate
"Today (Sunday 3/4/18) Greg took the time to both provide email and phone support on the matter which is way above and beyond what he needed to do. Greg and myself are speaking tomorrow morning (Monday 3/5/17) to get implement a plan and get everything sorted out."
Associate | Bellevue
Should the day come when you ever wonder if what you do makes a difference in someones' life, you won't have to look far. Know that you have made a difference in the life of this broker...
Richard D. Minker
Senior Vice President | Fort Worth