Crissy Nolen

Pat is the managing director of brokerage services in Houston for Colliers.  Pat has more than 37 years of experience in commercial real estate as a producing broker, educator, sales manager and managing broker. Pat relocated to Houston from Florida where he served as President of the Colliers offices in Tampa Bay, Orlando and Southwest Florida.

​Pat started his career as Director of Marketing for a real estate data base company where he spent three years interviewing top brokerage houses throughout the United States and assisted in their automation needs as a consultant and instructor.   As President of the Colliers Houston office, he has direct responsibility for recruiting, training and managing the sales and leasing teams, property management and business plan creation and coordination for the company.

Pat was responsible for building and organizing retail service delivery capabilities for Colliers worldwide as chairman of the Colliers Retail Specialty Group (96-2000, 2002-2013).  Pat is also a founding member of the Colliers Oil and Gas practice group.  Among his academic accomplishments, Pat wrote the capstone case study for the CCIM program's final course offering from 1986 - 1998.  The case study combined the marketing and financial concepts taught by CCIM to allow the students to apply the material to a simulated commercial property disposition.

He has been an instructor for NACORE’s (now CORENET) Intermediate Finance Course and was awarded the Top-Rated Faculty Certificate in 2000.  Pat has been quoted in national and regional publications including the Wall Street Journal, Dow Jones, Newsweek, Real Estate Forum, National Real Estate Investor, Globe Street and others.  He has been an expert panelist for NAIOP, Real Share, ICSC and many other real estate organizations.

Pat has served as a member (and Chairman) of the Colliers Managers Steering committee, the Board of Directors for Colliers USA and is the past Chairman of the Colliers USA Board of Advisors.  In 2003, Pat was awarded Colliers Manager of the Year.  In 2004, he was chosen by Colliers as the Tom Richardson Award recipient, an honor based on strength of character. In 2012, Pat was chosen as the recipient of the Colliers USA Pinnacle Award for service excellence.  Pat is the only person in Colliers to win all three of these awards.  He served as an instructor for Colliers University 2010-14.   In 2017 Pat was recognized as a “Best Boss” by Real Estate Forum magazine.

Caroline has been actively involved in the operations of Colliers for over twenty years.  Originally hired by the company as a bookkeeper on a contract basis, she now serves as chief operating officer.  Caroline also serves as Colliers Administrator and MCA Coordinator.  Prior to joining Colliers, Caroline was employed by an independent investor, her duties focusing on accounting and taxes.  In addition, she worked as a special project technical assistant with Aramco Services Company, the American subsidiary of the Saudi national oil company.

Molly joined the Colliers in  Houston office in October 2018. In her role as Senior Marketing Coordinator, she provides assistance to several departments along with maintaining digital marketing and the company processes. Her role includes driving the brand through updated marketing collateral, press releases and market report publishing. Along with those tasks Molly also maintains colliers.com content, tracks media mentions and marketing analytics, she generates REMS proposals, and supports the organization of company events, monthly meetings and onboarding processes.

Molly has expertise with various marketing platforms, such as InDesign, Smartsheet, and HubSpot.

Molly earned the Commercial Property Marketing Certification (CPMC) from Colliers University. CPMC and CPRC are the first and only accreditations for commercial real estate marketing and research professionals. It offers a professional development path to increase strategic and tactical expertise in marketing/research, knowledge of the industry and capabilities with commercial real estate tools.

Chris Pagano joined the marketing department at Colliers in Houston in 2021, bringing more than 10 years of design and marketing experience to the team.

As the Creative Manager, Chris supports the company’s creative needs while maintaining and building upon the Colliers brand. His responsibilities include custom graphics and illustrations, signage, collateral layout and design, custom site plan and floor plan creation, photo editing and touchups, client services overflow support, and all other creative services needed.

Chris also works closely with the Chief Marketing Officer and client service coordinators to assist with daily marketing tasks and to advance our marketing efforts.

Before joining Colliers, Chris spent time at the following companies and organizations:

• Patriot Advertising
• United States Marine Corps
• Jacobs Engineering
• Fidelis Realty Partners

Crystal Kingsbury joined the Houston marketing and research team in June 2022 as Marketing Manager, where she will specialize in public relations, digital marketing, company outreach and events. 

She brings more than 10 years of experience in the commercial real estate sector, with expertise in business development, market growth implementation, and management of comprehensive marketing campaigns which integrate content creation, public relations, social media, in-person training and webinar events.

Crystal earned both the Commercial Property Marketing Certification (CPMC) and Commercial Property Research Certification (CPRC) from Colliers University. CPMC and CPRC are the first and only accreditations for commercial real estate marketing and research professionals. It offers a professional development path to increase strategic and tactical expertise in marketing/ research, knowledge of the industry and capabilities with commercial real estate tools.

Crystal has served in various marketing and training roles throughout the Houston and Austin area. She majored in marketing with an emphasis on English at Southern Nazarene University. She has also maintained industry best practices by creating and spearheading local and statewide training within the real estate sector. 

Patsy joined Colliers in 2023 as the Research Director and has more than 40 years of communications, research and statistical analysis experience in the commercial real estate industry. She produces annual and quarterly market-area reports and project-specific custom reports for client presentations while effectively utilizing commercial real estate tools and databases.

Patsy has a deep understanding of how to capture real estate data, analyze market trends and provide meaningful data-driven insights to assist clients in finding solutions to meet their real estate needs.

Previous Roles

• Senior Insight Analyst/Research Manager for Avison Young’s Houston office from 2018-2022. Responsible for leading market research by tracking and analyzing key economic and market trends. Maintained office and industrial building data and comps in a proprietary in-house database.
• Senior Market Analyst for Commercial Gateway, the commercial division of the Houston Association of Realtors, and for CDS Market Research. 
• Served as Communications/Research Director for The Horne Company and Grubb & Ellis. 
• Edited a local monthly magazine, a weekly newspaper and a special section for the Houston Post.