Head of Client Experience | Executive Vice President, Occupier Services | Global
I am focused on ensuring Colliers' Occupier Services clients receive best-in-class service delivery reinforced by a mindset of continuous improvement. My responsibilities include: account growth, setting direction on account strategy & innovation initiatives with an emphasis on maximizing service excellence, regular strategic engagement with clients, executive sponsor of our program to develop our account executives and directors and ongoing leadership of Technology and Consulting Services in the Americas.
Global Occupier Services Outsourced Account Leadership Executive Oversight & Governance for Outsourced Account Solutions for Tech Sector Clients Footprint & Real Estate Portfolio Planning
Business Intelligence Platform & KPI Development
M&A Integration Roadmaps & Operational Playbooks
CRE Organizational Effectiveness & Design
Capital Planning & Forecasting
BA, Penn State University
MLARP/UD, University of Pennsylvania
MS RE. Columbia University
Current & Prior Clients:
Adobe, British Telecom, Dignity Health, Equifax, GM, Lincoln Financial, IHSM, Mars, Nasdaq, NBCUniversal, Nestle', Nokia, Redhat, SAP, ServiceNow Schneider Electric, TDBank, Thomson Reuters, US Bank, Sanofi, Silicon Valley Bank, Worley Parsons
Head of Lease Administration & Technology Services | Senior Vice President, Occupier Services | Americas
Linda White is a Senior Vice President in Technology Services within Occupier Services at Colliers International and provides executive oversight of the platform . In this role, she is responsible for the executive oversight and the development, management and implementation of technology solutions, which includes Colliers360, a fully-integrated business intelligence system that deploys dashboards and portfolio analytics’ technology to provide customized coverage and insight for clients’ real estate and facilities management needs at a global level.
Senior Vice President, Workplace Advisory
As Executive Managing Director of Workplace Innovation, Corporate Solutions | Americas, Keith leads Colliers’ expertise in this rapidly evolving field, helping our clients use the workplace as a competitive advantage to advance their business objectives through innovative and insightful workplace solutions.
Additionally, Keith brings more than 30 years of experience to Colliers International, including his previous role as Senior Director, Global Workplace Innovation at Johnson & Johnson. There he was responsible for program design and deployment of a set of new workplace principles for J&J’s global office portfolio of 60 million square feet and more than 900 locations.