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How financial services can adapt to the remote working challenge

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In the UK, many banks have been encouraging employees to return to physical offices from this summer, in line with the government’s reopening plans. However, the possibility of new viral variants and winter surges means that financial services, like other industries, is confronting a future in which many workers may operate remotely for the long term.

The higher regulatory and security requirements for financial institutions pose a challenge when it comes to remote working, against the COVID-era backdrop of increased fraudulent activity and cybersecurity attacks. The banking industry is used to having its people in a controlled environment that helps mitigate such risks, and accordingly compliance and security are key concerns when staff are working from their homes.

In our ‘CRE - Our industry today, tomorrow & beyond’ report we examine how banks and other financial services companies view the future of the office, and what this means for their approaches to real estate.



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United Kingdom

Ray Carneiro


London - West End

2009 - 2020  Nat West / RBS various roles including Head of Asset Management Transformation and Head of Location and Property Strategy for global portfolio

2001 - 2009 ABN AMRO Global Head of Property Services  

2000 - 2001 Prudential plc Head of Corporate Property

1980 - 1999 Citigroup Director of Real Estate 

1977 - 1979 Valuer St Martins Property Corporation and at H M Customs & Excise

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