Learn how we safeguard your information online
Colliers.com is owned and operated by Colliers International Property Consultants, Inc. ("CIPC"), a subsidiary of Colliers International Group Inc. CIPC is committed to safeguarding your privacy online. It is our belief that you should understand how we use any information that you provide to us and, furthermore, that you should have the right to control the use of that information. For the purposes of the European General Data Protection Regulation, CIPC or another subsidiary of Colliers International Group Inc. acts as the data controller of personal information provided in the course of your visit to the website and interaction with Colliers.com.
In using the varied features of this website, you may occasionally provide personal information, such as your name, your contact information, or other information about yourself by which others may identify you (hereinafter "Personal Information"), to CIPC, our service providers, or other businesses which you may contact while visiting our site. CIPC and these other entities may use this information and other technical information about your use of this website to tailor their presentations to you, to facilitate your movement through this website, or communicate separately with you (subject to any applicable local laws relating to such communications). However, we will never intentionally provide any of your Personal Information to other companies or individuals not listed above (collectively "Third Parties") without notifying you at the time of such data collection or transfer if your Personal Information is to be shared with a Third Party.
The following describes how we are using the information that you provide to us.
1. What Personal Information does Colliers.com collect from you?
Colliers.com collects information in several ways from different parts of our web site.
Some Personal Information is gathered when you sign up for our newsletter, enter a site feedback form, or complete a client satisfaction survey. During the on-line registration process, for example, Colliers.com may ask for your name, email address, telephone number, postal code, occupation, industry information and professional interests. The more Personal Information you volunteer (and the more accurate it is), the better we are able to assist you with your real estate needs.
2. What are cookies and how does Colliers.com use them?
Cookies from Colliers.com can only be read by Colliers.com. And, if you choose to disable cookies in your browser, you will still be able to access most of the areas on this website. However, please note that if you disable all cookies using your browser certain features of the website may not be available.
3. How does Colliers.com use Personal Information?
Any Colliers’ entity acting as a data controller will only process your Personal Information where in its legitimate interest or where necessary where it has obtained your consent for the purposes described below.
Colliers.com's primary goal in collecting Personal Information is to provide you, the user, with a customized experience on our network of sites. This includes personalized services, interactive communications, online transactions and many other types of services, most of which are completely free to you. In order to provide such services free of charge, we display advertisements. By knowing little about you, Colliers.com is able to deliver more relevant advertisements and content, and hence better service, to you. Colliers.com may conduct research on our users' demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files or from surveys. We do this in order to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. CIPC may share aggregated user data with advertisers or business partners. However, CIPC will never intentionally provide any of your Personal Information to other companies or individuals without first notifying you and will take all reasonable steps to protect such Personal Information from perpetrators of fraud or internet piracy.
4. Who is collecting information?
When you are on a Colliers.com site and are asked for Personal Information, you are sharing that information with Colliers.com alone unless it is specifically stated otherwise.
5. Does Colliers.com share my information with outsiders?
From time to time, you may be offered the opportunity to receive materials or special offers from Third Parties. If you opt-in to receive information from these Third Parties, Colliers.com will share your name and email address with them.
We highlight that CIPC may share your Personal Information with certain other subsidiaries or affiliates of Colliers International Group Inc. from time to time, including to entities located outside the European Economic Area (the “EEA”) who do not provide a similar or adequate level of protection to that provided by countries in the EEA. By submitting your Personal Information to Colliers.com., you consent to the transfer of your Personal Information to such entities and other recipients as described in this Privacy Notice that are located in countries outside of the EEA. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
6. What are my choices regarding collection, use, and distribution of my information?
Colliers.com may, from time to time, send you an e-mail regarding our services. In addition, if you indicated upon registration that you are interested in receiving offers or information from Colliers.com, we may occasionally send you direct mail about services which we feel may be of interest to you. Only Colliers.com (or agents working on behalf of Colliers.com under confidentiality agreements) will send you these direct mailings. At any time you can easily edit your Colliers.com account information to no longer receive such offers and mailings.
You also have choices with respect to cookies. As mentioned earlier, by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is about to be set, or to reject all cookies. If you choose to reject all cookies you will be unable to edit your newsletter profile. So, as mentioned earlier, if you wish to edit your newsletter profile, make sure that you have not configured your browser so as to reject all cookies.
7. How does Colliers.com protect my personal and business-related information?
Keeping your information private is vitally important to us. As with all information, Colliers.com will never rent or sell your personal and business-related information to Third Parties without your express permission.
8. What security precautions are in place to protect the loss, misuse, or alteration of my information?
Your Colliers.com Profile Information are accessed by the cookies on your computer so that only you should have access to this Profile Information. You may edit your Colliers.com Profile Information by logging on to the Colliers.com Website from your computer.
We recommend that you sign out of your Colliers.com account and close your browser window when you have finished your work. This will help ensure that others cannot access your Personal Information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or an Internet cafe.
Colliers.com will retain any personal information provided in accordance with any statutory periods that may apply or for so long as required to keep such data for the applicable purpose it is being used for and until such time as the limitation period for any potential legal claims may expire.
9. What else should I know about my privacy?
Please keep in mind that whenever you disclose Personal Information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
PLEASE REMEMBER THAT NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED TO BE 100% SECURE. AS A RESULT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, COLLIERS.COM, CIPC OR COLLIERS INTERNATIONAL CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US AND YOU DO SO AT YOUR OWN RISK. ONCE WE RECEIVE YOUR TRANSMISSION, WE MAKE OUR BEST EFFORT TO ENSURE ITS SECURITY ON OUR SYSTEMS.
Individuals in Europe have certain data subject rights which may be subject to limitations and/or restrictions. These rights may include the right to: (i) request access to and rectification or erasure of their personal data; (ii) obtain restriction of processing or to object to processing of their personal data; and (iii) data portability.
If you wish to exercise one of the above mentioned rights, please send us your request via email to: UK.GDPR@colliers.com. You may also have the right to lodge a complaint about the processing of your personal data with one or more applicable regulatory authorities.
10. Additional Information
For any questions regarding this statement, please contact us at UK.GDPR@colliers.com or at:
50 George Street
London W1U 7GA
Tel: 020 7935 4499