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The Digital Workplace

The concept of digital workspace includes numerous paradigms, such as smart working or collaboration tools. But what is it about and what are the advantages?

The emergence and above all the consolidation of new technological paradigms has led to significant changes, in addition to the digital transformation, which is talked about a lot. The phenomenon of the digital workplace, which is increasingly taking place instead of the classic work in the office, also derives directly from new technologies. Connectivity, even outside the company, on various devices such as notebooks, smartphones and tablets allow everyone to be constantly productive. And the growing availability of truly performing sharing and conference platforms did the rest, thanks also to the pervasiveness of the cloud. The future workspace will not be static or at set times, but will be everywhere, at any time, on every device, borrowing the inclination of millennials and digital natives.

A digital workplace can be obtained precisely starting from the elements that make it possible, that is, the union of newly conceived connectivity, communication and collaboration technologies, which gives rise to innovative and more effective ways of working, also favored by people-oriented organizational models that improve involvement and productivity. 

In this sense, the digital workplace constitutes a system that aligns technologies, people and business processes with the aim of optimizing operational efficiency, also making smart working.


Enabling the digital workplace means using numerous technological paradigms, such as the cloud, UCC solutions, i.e. unified communication, mobile and collaborative platforms, which belong to three macro-categories: platforms, collaboration and finally management information. More specifically, the platforms include desktop virtualization solutions, cloud services and mobile, while within the collaboration there are all the collaboration tools, usable with any device and managed on premise or in the cloud: instant messaging, social collaboration, video conferencing and voice communication, or UCC, Unified Communication and Collaboration. Finally, analytics, content management and file synchronization solutions belong to information management, to allow real-time access and sharing of company information and applications from anywhere and with every device.


The main purpose of the digital workplace is the use of technologies to facilitate communication and team collaboration, in addition to sharing and updating information. The key point is that of collaboration, which can concern most of the company's activities or be limited to a single task. Of course, collaboration in the company (as in other areas) is certainly not new, but the difference compared to the past is that today it takes place in real time, thanks to the technologies and collaboration tools, which are more complete than the simple shared calendars used previously.

Thanks to the technologies that enable the digital workplace, document flows can be managed automatically, or protected virtual spaces can be created in which documents and files are exchanged safely. All this regardless of where you are and which device you are using, be it the classic PC or notebook or a tablet or smartphone. Finally, in the digital workspace, external resources such as customers, suppliers or consultants can also be more actively involved in the various projects or in corporate life.


Smart working - this way of working raises people's quality of life and therefore their productivity and is also able to reduce management costs for companies. Other advantages, are the direct ones for companies deriving from the reorganization of the physical work spaces, with savings both in real estate costs and in those for energy, that is, lighting, heating and air conditioning, and also the savings concerning the individual people due to shorter home-office trips, which also bring benefits in terms of reducing carbon dioxide emissions.

However, it must be said that smart working can also have some less positive aspects, like the apparent lack of boundaries between personal and working life could lead to never "disconnecting", and therefore it is necessary for the worker to impose limits.

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Dominique Bogdanas

Senior Associate | Workplace Advisory


Working within Colliers for almost three two years, Dominique joined the Real Estate Management Services department in 2016 after three years of architecture design experience. Dominique has also technical experience in software like AutoCAD Design and ARCHICAD GRAPHISOFT for 3D Modeling.  In addition to the architecture tasks and objectives, Dominique is also responsible for advising the clients in choosing the best sustainable features of the materials and equipment for their buildings. She has specializez in providing Green Building Certification Services.


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