Sharmayne van Keulen
I am part of the Facility Management Consulting Team and working for clients in the Netherlands and EMEA. I advise clients on a range of Facility Management, Workplace and Real Estate topics. This mainly includes benchmarking, setting up facility services, outsourcing, customer satisfaction, coordinating relocations, projectment management. Besides I am global accountmanager for our Occupier Services team. Our Occupier Services team is SPOC for several client with Real Estate related requests.
2010-2014 Bachelor degree (BBA) in Facility Management and Honours Degree at Rotterdam University.
Since 2008 I have been working at Colliers as a Senior Consultant Workplace Innovation and Facility Management. I have extensive experience in FM Benchmarks (performance benchmark of costs, service level, satisfaction and sustainability), and developiing workplace concepts for large, international organizations. By connecting the different knowledge areas, I hace an integrated approach in the projects.
Head of Facility Management Consultancy
I am Head of the Facility Management Consultancy Department and working for clients in the Netherlands and EMEA. I advice clients on a range of Facility Management and Real Estate topics, including benchmarking, setting up facility services, outsourcing, strategic FM, customer satisfaction, sustainability and circularity.
Senior Business Consultant
Dataspecialist and business consultant. I specialise in finding the right tools en data to help users do their day-to-day work, provide the tactical information required for clients and managers and aggregate data for trend analysis and market comparisons. .
Facility Management and Real Estate benchmarks and performance management dashboards are examples in which I participated during the last 10 years.
Before, I worked for over 10 years in designing and implementing IWMS, focussing on service management tools that link the facility management department with their clients.