Director Corporate Solutions | Mexico
Sergio Rojas is a top international executive with specialization in Real Estate and Tecnhology, he has great capability to understand business needs and high proficiency to deliver results, with more than 14 years of experience he started his career as a Programmer, occupying different positions in different industries (Real Estate, banking and brokerage house) he became Head of IT for Latin America Region for Colliers International, also at Colliers he was promoted as Director of Lease Administration service line and then again promoted as Corporate Solutions Director serving corporate Latin America clients. He owns a big list of achievements that distinguish him as a disruptive executive. His education includes a Computer Systems Engineering bachelor degree from ITESM (Tec de Monterrey), an MBA from EGADE Business School and he successfully coursed the Top Management D-1 program at prestigious IPADE Business School. He has strong experience serving clients with properties in Latin America, Europe and Asia and on the direction of teams of as long as 30 members with projects that required multidisciplinary contribution and leadership in several countries including Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Mexico, Panama, Peru and United States.
He has leaded the implementation of several projects and operations including:
+ Corporate Solutions: currently working with several clients regionally with focus on solving their business needs.
+ Lease Administration: currently managing 2000+ lease contracts for clients.
+ Transaction Management: currently managing 500+ lease contracts for clients.
+ Succesfully implemented Real Estate Management system for Property Management and Facility Management in Mexico.
+ Real Estate CRM Implementation for Latin America region.
+ GIS implementation: implementation of Geographic Information System for Mexico.
+ Top Management D-1: IPADE Business School - 2015.
+ MBA: EGADE Business School - 2011.
+ Computer Science Engineering: Monterrey Institute of Technology and Higher Education (ITESM) - 2005.
+ PIC by AMPI - Certified Real Estate Professional by Mexican Association of Real Estate Agents (AMPI) - 2017.
+ Real Estate Investments - Anahuac del Sur University - 2018.
+ Real Estate Diploma - National Autonomous University of Mexico and Mexican Association of Real Estate Agents (UNAM AMPI) - 2017.
+ Seminar in Real Estate Law - Mexican Association of Real Estate Agents (AMPI) - 2016.
+ Diploma in Next Generation Telecommunications: Monterrey Institute of Technology and Higher Education (ITESM) - 2013.
+ Diploma in Project Management: Monterrey Institute of Technology and Higher Education (ITESM) - 2007.
+ Diploma in eBusiness solutions: Monterrey Institute of Technology and Higher Education (ITESM) - 2006.
+ Course on Leadership, Ethics and Corporate Social Responsibility in the Centre for Studies in Technology and Sustainable Development of the University of Twente in Eschede, Netherlands - 2011.
+ English Course in The Hampstead School of English in London, England - 2003.
Memberships & Involvements
Lease Administrator & Account Manager
Adriana Bravo is a high international executive specializing in Real Estate, Telecommunications, Automotive and Medical, has a great capacity to understand the operational and financial needs she is a competitive person to obtain results, with more than 26 years of experience began her career in a family business and from there it was developed in different transnational companies, occupying positions of coordination and management in different industries in areas such as procurement, logistics, finance, human resources, operations, Project management, income in Colliers as Administrator of leases Sr and now also at Colliers he has been promoted as Account Manager of the Leasing Administration service line that serves customers in Latin America, and Europe. She has been characterized in working efficiently in the handling of equipment under pressure, in addition to providing ideas and processes to make our customers improvements in the operation.
She has been involved in companies such as:
+ International Colliers
+ Medical Laboratory Polanco
He has developed experience in different areas of knowledge, including:
+ Real estate
+ Lease administration
+ Real estate management services
+ Project management
+ Recruitment and selection
+ Labor Relations
Lease Administration Jr. Manager | Ciudad de México
Nancy Hernández, joined Colliers International team in December 2014 to manage the lease contracts of Grupo Bimbo company´s portfolio. Participating in the review of management processes and rent payment of “El Globo” to identify and implement improvements to the processes that currently follow. She also participated in the elaboration of the processes for the lease administration and rent payment of “Thomson Reuters” portfolio.
Nancy has more than 10 years of experience in lease contract management and payment management of telecommunication sites, she is a person focused on results, she has been characterized by her efficient and proactive work, as well as by her contributions for improvement of operational processes in her area
Prior to joining Colliers International, she worked as property management coordinator in "Nextel de México", for a period of 3 years, and “Nokia Siemens Networks” for a period of 2 years, during which time she was responsible for the administrative coordination of the contracts of more than 6,000 owned sites and co-located sites leased by Nextel, as well as control of the budget and payment of rents. She participated in the revision and modification of existing processes, as well as the creation of new processes to make the activities of her area more efficient.
After coordination, she worked as site management analyst, where she analyzed the lease agreements, generation of payments, rent increases, bail and guarantee requests, and the attention to landlords to resolve any type of request derived from the contract lease, construction of the site and access to it.
She also worked as administrative coordinator for 5 years in “Implementos Plásticos, S.A.”, one of her achievements was the development of processes for the certification of the company in ISO9000: 2000.
Lease Administrator | Ciudad de México
COLLIERS INTERNATIONAL, COMO LEASE ADMINISTRATOR JR.
REVISIÓN Y ANÁLISIS DE CONTRATOS Y DIVERSA DOCUMENTACIÓN RELATIVA A ARRENDAMIENTOS DE INMUEBLES DE CLIENTES DE COLLIERS INTERNATIONAL, Y CARGAR LA INFORMACIÓN ANALIZADA A LA BASE DE DATOS DEL SISTEMA WORK TRAC.
SERSATEX CONSULTORÍA, S.A. DE C.V. (GESTIÓN DE RIESGOS EN MATERIA DE SEGUROS); COMO EJECUTIVO DE CUENTA.
IMPLEMENTACIÓN, GESTIÓN, ADMINISTRACIÓN, DIFUSIÓN Y COBRANZA DE TODO LO RELACIONADO A LA OPERACIÓN DE RIEGOS ASEGURABLES, A TRAVÉS DE LAS OFICINAS GUBERNAMENTALES DE LOS ESTADOS DE SONORA, SINALOA, BAJA CALIFORNIA Y BAJA CALIFORNIA SUR Y/O INDUSTRIA PRIVADA, CON LOS CUALES SE TENÍA UNA RELACIÓN COMERCIAL.
CONSEJO ESTATAL ELECTORAL; COMO:
ASISTENTE PERSONAL DE CONSEJO: ANÁLISIS DE INSTRUMENTOS JURÍDICOS DEL ÁMBITO ELECTORAL.
AUXILIAR EN EL ÁREA DE CAPACITACIÓN Y EDUCACIÓN CÍVICA: REALIZACIÓN DE EVENTOS RELACIONADOS CON EDUCACIÓN CÍVICA Y ENTREVISTADOR PARA LA SELECCIÓN DE CONSEJEROS MUNICIPALES.
Account Manager | Mexico & LATAM
Bachelor of International Relations
As a professional in International Relations I have knowledge of the political, economic, social and cultural environment both nationally and internationally. I consider myself a passionate branch Diplomacy in which I would like to practice a specialty. I have the ability to generate solutions in the face of adverse situations, confronting them constructively and with improvisational skills.
2017- Actual Colliers International
Position: Lease Administration Jr. (Portuguese)
Function: We offer a service focused on the administration of leasing contracts in the Latin America region, seeking to optimize their processes and costs with our Thomson Reuters client. We manage and perform the GRs for the payment of rents, maintenance fees and service to through the Rent Payment service. We manage our Real Estate Portfolio database and implement the Audit process for our region
2015-2017 Western Union
Position: International Agent Support (IAS) and Customer Service Brazil
Function: Provide and meet the needs of customers on regional transactions worldwide. Resolve administrative issues with agencies in English, Portuguese and Spanish.
2013-2015 RCI and Royal Holiday
Position: Social Media Analyst in Portuguese and Spanish
Function: Respond to requests from partners such as Royal Holiday, Sheraton Hacienda del Mar and Sirenis through reports for each of the Developments in both languages, using Social Networks and specialized programs in Social Media as a main tool.
Royal Holiday Cargo: Financial and Collection Area Brazil
Function: Check memberships of Brazilian partners with Royal Holiday to offer information about the program, attention to new members and annuity collections.
2012-2013 Aeroméxico Club Premier Brasil
Position: Reservations for Club Premier Members of Brazil
Function: Meet the needs of members who belong to the Club Premier loyalty program of Aeromexico, offering a special service in their reservations, redemption of accumulated kilometers, first class promotions and different types of charges.
2010-2012 BAG Construcciones y Servicios S.A. of C.V.
Position: Administrative Assistant and Sales Area.
Function: Administrative Representative in activities of the company. Organize the documentation in my charge, personnel administration, meeting schedule and work commitments, in addition to the support in the accounting department: payments, collections, billing and customers. Representative in the area of sales and customer service with 2 years of experience in the development of suppliers and purchases.