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Nancy Hernandez | Colliers | Mexico City

Nancy Hernandez

Lease Administration Jr. Manager | Ciudad de México

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Professional Summary

Nancy Hernández, joined Colliers International team in December 2014 to manage the lease contracts of Grupo Bimbo company´s portfolio. Participating in the review of management processes and rent payment of “El Globo” to identify and implement improvements to the processes that currently follow. She also participated in the elaboration of the processes for the lease administration and rent payment of “Thomson Reuters” portfolio.

Nancy has more than 10 years of experience in lease contract management and payment management of telecommunication sites, she is a person focused on results, she has been characterized by her efficient and proactive work, as well as by her contributions for improvement of operational processes in her area

Prior to joining Colliers International, she worked as property management coordinator in "Nextel de México", for a period of 3 years, and “Nokia Siemens Networks” for a period of 2 years, during which time she was responsible for the administrative coordination of the contracts of more than 6,000 owned sites and co-located sites leased by Nextel, as well as control of the budget and payment of rents. She participated in the revision and modification of existing processes, as well as the creation of new processes to make the activities of her area more efficient.

After coordination, she worked as  site management analyst, where she analyzed the lease agreements, generation of payments, rent increases, bail and guarantee requests, and the attention to landlords to resolve any type of request derived from the contract lease, construction of the site and access to it.

She also worked as administrative coordinator for 5 years in “Implementos Plásticos, S.A.”, one of her achievements was the development of processes for the certification of the company in ISO9000: 2000.


·          Process review for the "El Globo" portfolio, identifying improvements and areas of opportunity in current processes.

·           Contributions in the payment process of Thomson Reuters rents

·          Implementation and improvements to the property management processes in Nextel

·          Certification of the company Implementos Plásticos S.A. in ISO9000: 2000


Graduated in business administration,  "Facultad de Contaduría y Administración, Universidad Nacional Autónoma de México."


* Win without Fighting, Effective Feedback, “El Servicio es Responsabilidad de Todos” 

* Specialization in top management “División de Estudios de Posgrado "FCA" UNAM”

* Finance for non-financial “Escuela Bancaria Comercial”

* Process-based approach “AENOR México, S.C.”,

* Elaboration of manuals and procedures for quality systems ISO 9000 Ver. 2000 “Calidad Siglo XXI, S.A. de C.V. ,

* ISO 9000 Ver. 2000 “AENOR México, S.C.”

* Internal Auditor “COMPITE”


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