About
Professional Summary
I currently manage Fibra HD's Portfolio as Property Manager Sr. I'm responsible for 4 million sqft. of leasable area in 55 commercial, retail, industrial and educational buildings, in multiple locations in the country. I supervise a team of more than 60 Colliers professionals that includes Property and Facility Managers, Coordinators, Assistants and Maintenance Technicians who are part of our 200 member operational team including outsourced team members. With the support of this wonderful team, I manage a yearly budget of more than 560 million MXN of lease income and more than 110 million MXN of OPEX.
Before being asigned to Fibra HD's Portfolio, I was responsible for a portfolio comprised of 10 commercial (office) buildings of different clients, including Google Mexico, Biomarin, Audatex & Autoclaims (Solera), Gentera (Compartamos Banco), 9 industrial buildings of different clients including Clarion Partners, Fibra HD, Alveo, and 20 buildings belonging to 4 private-owned portfolios. Also I participated in the Help Desk Implementation Consulting services we provided for Grupo Bimbo, and the launch of a Sustainability Consulting Service within REMS Mexico.
My previous work experience includes working in Gigante Grupo Inmobiliario (GGI), one of the largest Real Estate companies in Mexico, coordinating the relationship with Soriana, its main client and one of the major national supermarket chains, to whom GGI rents around 100 locations nationwide. I coordinated several renovation projects and also supervised 5 condominium shopping malls, including Perinorte and Plaza Zapamundi, which GGI co-owns with Liverpool and Sanborns, respectively.
My previous work experience includes management of a 1,000 million MXN construction project in Zibatá, a large eco-friendly community built in Querétaro where I developed skills in the construction management of urban infrastructure, landscaping, a Golf Course & Academy, the Discovery Center (Sales headquarters) and the housing lots, distributed over 2,400 acres. This experience has been extremely helpful when supervising and coordinating renovations and minor development projects in my current position.
Accomplishments
The successful design and implementation of the expense module of REMS's internally developed ERP system. (2020)
"National Service Excellence Award" in Colliers International, awarded in 2019.
"Real Estate Management Service Excellence Award" in Colliers International, awarded in 2019.
The successful coordination of the major remodeling of Plaza Punto Mochis, which included the construction of a new 25,000 sqft multiplex for Cinepolis and a new 13,000 sqft space for textile retailer Parisina, optimizing the property's Net Operating Income, and renewing its image. (2017-2018)
The successful implementation of REMS's Call Center in Mexico, with the capacity to receive calls from all over the country regarding, maintenance tickets, potential clients, and suggestions from building users. (2017)
"Service Excellence Award" in Colliers International, awarded in 2016.
100% Satisfaction in Google's Offices for two consecutive periods in 2016.
The successful coordination of several renovation projects in retail locations in Mexico City, in which the challenge was to completely refurbish the facade without disturbing the tenant's daily operations.
The successful installation of an automatized water meter system in a retail location that had a recurring problem with uneven water usage by tenants and plumbing leaks in common areas. The installation made it possible to detect and correct several previously undetected water leaks, and also made it easier to charge every tenant a fair fee for water consumption.
The succesful implementation of management software Intelisis in Zibatá, in which the main challenge was transmitting the management needs to the software programmers and a period of double book keeping during the transition.
"Excellent Client Service" recognition in Ambiant Querétaro for getting the top result in client satisfaction surveys, awarded in 2014.
Education
MBA, Major in Technology management, Universidad Nacional Autónoma de México, 2020
BA in Architecture, International Exchange Study abroad at Technische Universität Darmstadt, 2010
BA in Architecture, Instituto Tecnológico y de Estudios Superiores de Monterrey, 2012
OSHA 30 Hour General Industry (Proctored) certification by Health and Safety Institute, 2021
REMS Certified Manager, Colliers University, 2018
BOMA BEst Verifier Training, IMEI, Asociación Mexicana del Edificio Inteligente y Sustentable, 2017
Clients
Google Mexico, Bimbo, Audatex, Fibra HD, Gentera (Compartamos Banco), Biomarin, Mastota, LATAM REIT, Clarion Partners
Services
My Team
My Team
Business Administrator and Project Specialist, with experience in projects, administrative, commercial and marketing areas, team worker, great leadership and negotiation skills
INMOBILIARIA CALLE QUINCE
- Position: Maintenance | Cleaner | CARMEN CENTER
- Period: Jan 2011 - Jun 2015
- Location: Ciudad del Carmen, Camp.
COLLIERS INTERNATIONAL | REMS
- Position: Maintenance | Cleaner | CARMEN CENTER
- Client: FIBRA HD
- Period: Jun 2015 - Actually
- Location: Ciudad del Carmen, Camp.
ABC Aerolíneas - Interjet
Position: Customer Service Agent
Activity: Pre-boarding
Period: Sept 2006 - Dec 2006
Location: Ciudad del Carmen, Camp.
Tidewater de México, S.A. de C.V.
Position: Contract Administrator | 16 Vessels
Client: PEMEX Exploración y Producción
Period: Dec 2006 - Mar 2010
Location: Ciudad del Carmen, Camp.
GRUPO IMPULSA
http://grupoimpulsa.mx/index.html
Position: Facility Manager | Corporate office.
Period: Mar 2011 - Sept 2012
Location: Av. Veracruz No. 65, Col. Condesa, Cuauhtémoc, México, D.F.
INMOBILIARIA CALLE QUINCE
Position: Facility Manager | CARMEN CENTER
Period: Oct 2012 - Jun 2015
Location: Ciudad del Carmen, Camp.
COLLIERS INTERNATIONAL | REMS
Position: Facility Manager | CARMEN CENTER
Client: FIBRA HD
Period: Jun 2015 - Actually
Location: Ciudad del Carmen, Camp.
SUITES CANTARELL | HOTEL
- Position: Administrative assistant, customer service
- Period: 2007 - Sept 2011
- Location: Ciudad del Carmen, Camp.
INMOBILIARIA CALLE QUINCE
- Position: Administrative assistant | CARMEN CENTER
- Period: Oct 2011 - Jun 2015
- Location: Ciudad del Carmen, Camp.
COLLIERS INTERNATIONAL | REMS
- Position: Administrative assistant | CARMEN CENTER
- Client: FIBRA HD
- Period: Jun 2015 - Actually
- Location: Ciudad del Carmen, Camp.
Luis Verdugo
Administrador Plaza Punto Mochis
Mexico City
Specialist in Management Control, Risk Management, Credit and Collection, in sectors of Financial, Industrial, and Trade Services.
Currently Facility Manager, Real Estate Management Service REMS, Colliers International México
Israel Spriu
Técnico en Mantenimiento
Mexico City
TECNICO EN MANTENIMIENTO
Mantenimiento Residencial, Manejo y control del cuarto de máquinas, aires acondicionados, Adecuado manejo de la subestación eléctrica.
Óptimo control de los energéticos por medio de bitácoras y hojas de consumo.
Dominio de las técnicas de decoración en muros y plafones.
Alta decoración en muros y plafones, con texturizados y pinturas deslavadas.
20 años de experiencia en decoración, mantenimiento y remodelación de casas habitación, oficinas y residencias.
Colocación de Tablaroca.
Colocación de yeso.
Plomería residencial
Electricidad residencial
Soldadura, eléctrica, microalambre, etc.
Manejo de la computadora, programas de office, programas de diseño y edición de imagen
Dafne Morales
Facility Coordinator | REMS México
Mexico City
Currently I manage two buildings from the Fibra HD´s Portafolio as a Facility Manager, comercial and office, in which I seek to make the operation more efficient and thus generate savings.
With the support of my team, we take care that the properties are kept in excellent condition and provide attention and solution to the tenants and customers.
Graduate of the degree in Business Administration at the Universidad Veracruzana, with a diploma in Informatics at the Universidad Veracruzna
Andres Coronel
Coordinador Comercial Jr., REMS | Ciudad de México
Mexico City
I currently work as a fellow in the area of Real Estate Management Services of Colliers International. I'm responsible for purchasing management, as well as negotiating with our potential suppliers. Having the main objective of maximizing and optimizing what was purchased, reducing as much as possible the cost or expense incurred.
I also contribute in the elaboration of economic Proposals about the services to the possible clients based on their main needs. The preparation of Request For Proposal for companies that launch their competitions to companies in the real estate sector, which in this case is Colliers International.
I have contributed to a marketing project in the REMS Mexico area, conducting a detailed analysis of the performance of Collier REMS services and their impact on the market. All this through the Boston Consulting Group Matrix.
Administrador operativo del inmuble Via San Juan desde Diciembre 2015, es catalogado bajo el formato de community center, ubicado en Calzada Ignacio Zaragoza 2717 Colonia Tepalcates Delegacion Iztapalapa Ciudad de México Codigo Postal 09210, un predio de 12,145.30 metros cuadrdos, propiedad en nueva adquicisión de Fibra HD.
Cuenta con un area rentable aproximada de 4,746.971 metros cuadrados, con tiendas anclas como Soriana Mercado y Cinemex en colindancia con las agencias Honda Zaragoza y Toyota Zaragoza
Operational administrator of the immutable Via San Juan since December 2015, is cataloged under the format of community center, located in Calzada Ignacio Zaragoza 2717 Colonia Tepalcates Delegation Iztapalapa Mexico City Zip Code 09210, a property of 12,145.30 square meters, property in new acquisition of Fibra HD It has an approximate profitable area of 4,746,971 square meters, with anchor stores such as Soriana Mercado and Cinemex in adjoining the agencies Honda Zaragoza and Toyota Zaragoza
Highly qualified & well developed Property Manager with extensive experience in all aspects of Property Management.
Accomplished leader repeatedly recognized for outstanding performance, exceeding goals and generating revenue. Proven ability to save costs and grow revenue through analytical thinking and financial management.
Solid lader with special capabilities in building teams and comunication.