Client Solutions Executive Vice President | LATAM
Juan is a seasoned International Real Estate Professional, able to craft real estate solutions, establish and maintain client relationships, present services to business executives, investors and developers and negotiate engagement details. He is considered an expert in property acquisition, dispositions, site selection, consulting and valuation.
His multilingual skills and multicultural background are instrumental in helping clients navigate a complex real estate international market. His decades of experience in the international commercial real estate arena help him bridge between Latin America and rest of the world, bringing to the table new clients, best practices and strong relationships.
Juan is responsible for prospecting, identifying and securing new business opportunities for all of Colliers business lines in Latin America and Caribbean, including Consulting and Valuation, Project, Facility and Property Management, Capital Markets and Lease and Sale Services.
He targets owners, investors, developers, users, governments, and corporations, developing and executing the necessary strategies to attract and retain new clients and expand existing relationships, contributing to the productivity and increased margins of the Latin American division.
He has also orchestrated services across more than 17 countries in the region, having served corporations like Nokia, PepsiCo, Alcon, EY, Siemens Energy, Cummins, Sanofi and Maersk, providing the full scope of services we offer in Latin America.
Juan holds a Law Degree by the ELD Mexico, equivalent to a Juris Doctor in the US. He coursed postgraduate studies in the Legal Regime of International Business, equivalent to a master’s degree on International Legal Studies, and is currently doing his Master in Corporate Real Estate with CoreNet Global.
His mother tongue is Spanish, with different skills in English, French, Portuguese, and German
Memberships & Involvements
Juan is CoreNet Global´ s Advisory Chairman for the Southeast Florida Chapter, and a member of the organizing committee of the IAMC Latam Chapters (Industrial Asset Management Council). He regularly engages with multiple organizations like the GRI Club, Enterprise Florida, Select USA, ProColombia, the Beacon Council, the US Mexico Chamber of Commerce, WorldCity and ULI.
Over the years, Juan has served a wide variety of Corporate clients, including, amongst many others Nokia, Oracle, 3M, American Express, AT&T, Maersk, LOreal, Sanofi, Alcon, Ernst & Young, PepsiCo and many others.
For testimonials, please visit Juan’s LinkedIn at: https://www.linkedin.com/in/juan-gallardo-61900918
Director Occupier Services & Lease Administration | Latam
Sergio Rojas is a top international executive with specialization in Real Estate and Tecnhology, he has great capability to understand business needs and high proficiency to deliver results, with more than 14 years of experience he started his career as a Programmer, occupying different positions in different industries (Real Estate, banking and brokerage house) he became Head of IT for Latin America Region for Colliers International, also at Colliers he was promoted as Director of Lease Administration service line and then again promoted as Corporate Solutions Director serving corporate Latin America clients. He owns a big list of achievements that distinguish him as a disruptive executive. His education includes a Computer Systems Engineering bachelor degree from ITESM (Tec de Monterrey), an MBA from EGADE Business School and he successfully coursed the Top Management D-1 program at prestigious IPADE Business School. He has strong experience serving clients with properties in Latin America, Europe and Asia and on the direction of teams of as long as 30 members with projects that required multidisciplinary contribution and leadership in several countries including Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Mexico, Panama, Peru and United States.
Account Manager | Mexico & LATAM
Bachelor of International Relations
As a professional in International Relations I have knowledge of the political, economic, social and cultural environment both nationally and internationally. I consider myself a passionate branch Diplomacy in which I would like to practice a specialty. I have the ability to generate solutions in the face of adverse situations, confronting them constructively and with improvisational skills.
2017- Actual Colliers International
Position: Lease Administration Jr. (Portuguese)
Function: We offer a service focused on the administration of leasing contracts in the Latin America region, seeking to optimize their processes and costs with our Thomson Reuters client. We manage and perform the GRs for the payment of rents, maintenance fees and service to through the Rent Payment service. We manage our Real Estate Portfolio database and implement the Audit process for our region
2015-2017 Western Union
Position: International Agent Support (IAS) and Customer Service Brazil
Function: Provide and meet the needs of customers on regional transactions worldwide. Resolve administrative issues with agencies in English, Portuguese and Spanish.
2013-2015 RCI and Royal Holiday
Position: Social Media Analyst in Portuguese and Spanish
Function: Respond to requests from partners such as Royal Holiday, Sheraton Hacienda del Mar and Sirenis through reports for each of the Developments in both languages, using Social Networks and specialized programs in Social Media as a main tool.
Royal Holiday Cargo: Financial and Collection Area Brazil
Function: Check memberships of Brazilian partners with Royal Holiday to offer information about the program, attention to new members and annuity collections.
2012-2013 Aeroméxico Club Premier Brasil
Position: Reservations for Club Premier Members of Brazil
Function: Meet the needs of members who belong to the Club Premier loyalty program of Aeromexico, offering a special service in their reservations, redemption of accumulated kilometers, first class promotions and different types of charges.
2010-2012 BAG Construcciones y Servicios S.A. of C.V.
Position: Administrative Assistant and Sales Area.
Function: Administrative Representative in activities of the company. Organize the documentation in my charge, personnel administration, meeting schedule and work commitments, in addition to the support in the accounting department: payments, collections, billing and customers. Representative in the area of sales and customer service with 2 years of experience in the development of suppliers and purchases.
Tenant Advisory Council | Director Mexico
Joaquin Zapiain is Tenant Advisory Council Director | Mexico responsible for the development and growth of strategic client relationships and tenant representation business practices.
Joaquin's commercial real estate career spans three decades in corporate tenant advisory and representation services for major multinational corporations. Joaquin specializes in providing comprehensive solutions to office occupiers to develop real estate strategies that maximize the potential of a property and accelerate success.
Prior to his reincorporation to Colliers Mexico, he served as Executive Vice President and Director of Corporate Services at Coldwell Banker Commercial Mexico (2016 -2019).
In 2013, as owner/principal and founding partner of Ikon Real Estate Services, served as Director-General until June 2016.
In 2007, as President and Director-General of JZ Asociados, S.C., collaborated on a wide range of corporate real estate transactions participating as Executive Exclusive Leasing Agent of GICSA’s commercial building portfolio, one of Mexico’s leading high-end commercial developers, responsible for marketing strategy and day-to-day commercial leasing operations and completed more than $110 million dollars in lease transactions for over 1.3 million square feet of prime corporate commercial space.
Joaquin played an important role in the consolidation of Colliers International Mexico (1995 - 2007), responsible for the leasing of over 3.8 million square feet of commercial real estate. A multiple-year recipient of the worldwide Colliers International Award of Excellence for his outstanding performance as International Top Producer in 1997, 1998, 1999, and 2000.
Industrial & Logistics Director| Mexico City
Rafael is a committed corporate industrial/logistics services specialist focused in representing Global corporations as well as institutional Real Estate companies for over 30 years. His experience in representing corporations in multiple markets throughout Mexico, that has allowed him to develop a high-level corporate real estate strategy for his clients.
He has an intimate knowledge of Mexico’s industrial regions & office real estate markets, business parks, developers, the corporate site selection process, real estate markets, and economic incentives provided by federal, state, and local governments across Mexico.
He is very active in the Mexican & international real estate communities as a member of the Society of Industrial & Office Realtors, (SIOR). He is a frequent speaker at international and domestic forums related to industrial development in Mexico, the Maquiladora Industry, the Automotive, Aerospace & Logistics sectors in Mexico, and real estate investment opportunities in the most dynamic regions.
Rafael McCadden joined Colliers International in 2005 after 8 1/2 years as Executive Director of the Mexican Association of Industrial Parks, AMPIP, a real estate development organization similar to NAIOP. He is currently Director of the Industrial & Logistics Division in Mexico, and is member of the Steering Committee of the Colliers Logistics & Transportation Solutions Steering Committee (L&T).