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Gustavo Basurto | Colliers | Mexico City

Gustavo Basurto

Account Manager | Mexico & LATAM

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Professional Summary

Bachelor of International Relations

As a professional in International Relations I have knowledge of the political, economic, social and cultural environment both nationally and internationally. I consider myself a passionate branch Diplomacy in which I would like to practice a specialty. I have the ability to generate solutions in the face of adverse situations, confronting them constructively and with improvisational skills.

2017- Actual Colliers International

Position: Lease Administration Jr. (Portuguese)

Function: We offer a service focused on the administration of leasing contracts in the Latin America region, seeking to optimize their processes and costs with our Thomson Reuters client. We manage and perform the GRs for the payment of rents, maintenance fees and service to through the Rent Payment service. We manage our Real Estate Portfolio database and implement the Audit process for our region

2015-2017 Western Union

Position: International Agent Support (IAS) and Customer Service Brazil

Function: Provide and meet the needs of customers on regional transactions worldwide. Resolve administrative issues with agencies in English, Portuguese and Spanish.

2013-2015 RCI and Royal Holiday

Position: Social Media Analyst in Portuguese and Spanish

Function: Respond to requests from partners such as Royal Holiday, Sheraton Hacienda del Mar and Sirenis through reports for each of the Developments in both languages, using Social Networks and specialized programs in Social Media as a main tool.

Royal Holiday Cargo: Financial and Collection Area Brazil

Function: Check memberships of Brazilian partners with Royal Holiday to offer information about the program, attention to new members and annuity collections.

2012-2013 Aeroméxico Club Premier Brasil

Position: Reservations for Club Premier Members of Brazil

Function: Meet the needs of members who belong to the Club Premier loyalty program of Aeromexico, offering a special service in their reservations, redemption of accumulated kilometers, first class promotions and different types of charges.

2010-2012 BAG Construcciones y Servicios S.A. of C.V.

Position: Administrative Assistant and Sales Area.

Function: Administrative Representative in activities of the company. Organize the documentation in my charge, personnel administration, meeting schedule and work commitments, in addition to the support in the accounting department: payments, collections, billing and customers. Representative in the area of ​​sales and customer service with 2 years of experience in the development of suppliers and purchases.



2010 CENTRO DE ESTUDOS BRASILEIROS (Embaixada do Brasil no México).




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