Suresh Mariappa

Synergy Property Development Services Pvt Ltd, Bangalore (February 2007-Till Date) 
 
Headquartered at Bangalore (India), Synergy follows the philosophy of ‘maximize returns’ for the client by working together, a process which impacts benefits by improving time-to-deliver projects, quality and optimizing costs. In 2003 a visionary group of talented professionals joined hands to create a dream that has evolved into a brand that is synonymous with quality, innovation and process. Starting with Project Management Consultancy business, Synergy diversified into Design Services and Design & Build solutions.  Synergy has delivered more than 100 million sq ft of high quality built-up spaces to global clients across Commercial, Retail, Health care, Hospitality and Residential verticals. Team Synergy today, is a network of over 900 professionals from over 7 nationalities and have our operations and offices across India, Middle East and Far East. 
 
Role:  Document Controller – April 2014 till date  Site Secretary –  February 2007 to March 2014 
 
Key Responsibilities: 
 
 Co-ordination with the Client, Contractors & Local Govt. bodies.  Preparing Minutes of Meeting, Monthly Development Reports and distribution.  Preparing Variation statement.  Support Sr. Management in organizational & Operation tasks.   Monitor & Control Sr. Managers schedule and meetings and serves as confidential assistant to Sr.  Management.  Handle visitor management independently and Vendor Management & payments.  Maintaining Financial payments status of the vendors.  Maintaining Tender Documents and Files. 

 
 Follow up with Consultants related to Drawings, MARs etc.,  Maintaining Administration work like petty cash, attendance register, etc.,  Stationery, Building maintenance, Utility bills, & Canteen maintenance.  House Keeping and Security / Fire controls.  Preparation & Formatting of Design Brief Reports (DBR).  Formatting Bill of Quantities & Technical Specifications.  Preparation of Tender Documents as per company formats.   Issue Pre-Qualification form to vendors and collect the completed forms.  Prepare Vendor Comparison for Pre-Qualification.  Preparation & issuance of Notice Inviting Tenders (NIT).  Ensure timely submission of tenders by vendors.  Coordinating & following up with vendors and arranging meetings.  Preparation of Technical & Commercial Comparatives.  Formatting & preparation of Notice of Awards & Tender Reports.  Issue Notice of Awards (NOA) to vendors and get the accepted copy of NOA.  Keep track of documents issued to & received from vendors.  Preparation of Stamp Paper Agreements and get it signed by the client & vendor.  Preparation of Contract Documents, and distribute it to the client, vendor, and Project Manager.  Formatting Monthly Status Reports (MSR) of various projects and forwarding the same to clients.  Scheduling of interviews.  Reviewing Daily Status Report and Daily Progress Report and sharing with the clients.  Training Vendors and Consultants in Asite (Asite Project Workflow is a cost effective, very flexible solution that enables members of a project team to manage the review of documents and better control project processes - improving response times and reducing errors.)   Managing Asite for vendors and consultants. 
 
Dorma ‘Blr Dor - Tech’ Pvt Ltd. (August 2006 – January 2007) 
DORMA is the trusted global partner for premium access solutions & services enabling better buildings. With over 100 years of tradition behind it, the company offers holistic solutions covering all facets of door operability – from hinges, closers and floor springs to automatic door systems and time & access control solutions. DORMA also supplies horizontal sliding wall systems. DORMA maintains major production plants in Europe, Singapore, Malaysia, China and North and South America. 
 
Role:  Project Manager 
 
Key Responsibilities: 
 
 Assigning the task.  Meeting with clients to discuss the requirements and specifications. 
 
Page Point Services (I) Pvt Ltd (Motorola Joint Venture) (1999-2002)  
Page Point Services was established in India in the year 1992. The company operates as a third party BPO service provider in the ITeS-BPO segment, primarily providing 24/7 call center services. The company has total 9 centers in India and operates over 2000 work stations having infrastructure hardware blended with sophisticated software and fiber optic lines. Page Point specializes in sales/service enquiry, tele-marketing, order taking, customer care and back office support with customized solutions. 
Role:  Customer Care Executive  
 
Key Responsibilities: 

 Fixing up appointment for the sales team.  Follow up and tracking of leads, prospects and uninterested clients.  Making calls pro-actively on corporate customers, understanding their needs and suggesting customized  solutions.  To maintain consistent rapport with the major corporate & ensure that total customer satisfaction and  seek further appointments through references from them.  Maintaining database in excel for all sectors of back office operations like sales, warranty, purchases and  maintenance of the master customer database.  Maintaining sales report. 
 
 

B.Com Bangalore University, Apr-97 

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