When it comes to policymaking, we will never be able to make everyone happy with our decisions. Thus, my first priority is to be able to create fair policies and make decisions by focusing on doing the right things for the company and the employees.
How long have you been in the real estate industry and how did you get involved in the industry?
I joined Colliers in 2013, so I have been working in this industry for more than seven years now. At first, I didn’t aim to find a job in the real estate industry. My background was industrial psychology, which allows me to work as a human resources professional in a corporation from various sectors. However, Indonesia’s real estate industry had caught my attention for a long time. That was why I chose to join Colliers and am still here after more than seven years.
How would you describe your role at Colliers? In your role, why do you think you need to do what's right? Or do the right thing?
Being the Head of People & Performance (P&P) for around 400 employees is quite challenging yet rewarding at the same time. When it comes to policymaking, we will never be able to make everyone happy with our decisions. Therefore, it is easier to focus on doing what is right first, then consider the things that make people feel happy, safe and treated fairly in general. If we focused more on pleasing our people first, it would be really hard to put together more than 400 opinions into one because everyone has a different perception and expectation of what is pleasing and satisfying to them. Whereas, when we are focused on doing what’s right for the company and the employees, the objective is clearer.
What is the biggest challenge that you have faced while working as the Head of Colliers P&P, especially during this pandemic?
During this pandemic, our team faced new challenges. The fact that we have had to adapt to a whole new work-from-home arrangement, new government regulations, and make sure our employees are working safely, etc., has been quite overwhelming for our team. The most important thing that we need to do right now is ensure employees are following applicable health protocols. On one hand, businesses still need to keep going, so we still need our employees to work. Some are working from home while others are working in our head office or at client sites. On the other hand, we need to be incredibly careful and responsible about their health and safety, especially those who are working in the office or at client sites.
We created announcements, reminders and everything related to the health protocols for all employees; but when it comes to their personal time, we can’t really intervene or expect all employees to always follow the health protocols. That is the most challenging situation for the P&P team as well as the company at the moment. However, we will always try our best to make sure that we provide our people with a safe working environment.
If you were not working in human resources or P&P, what do you think you would be doing?
I think by now, I would have already become a veterinarian who owned an animal shelter, since I am an animal lover. Either that, or I would have become a singer simply because I really love to sing. Singing has always been my passion since I was a kid, but I haven’t really tried to do it professionally because my parents asked me just to focus on my studies instead of my passion.
What do you do when you are not at work and why do you enjoy it?
Working in the Human Resources department automatically requires us to engage with many people all the time. At the end of the day, especially when there is a conflict happening, it can really affect my emotional state. So, when I’m not at work, I really need “me” time to just simply recharge my positive energy. Before the pandemic happened, I would often take a quick weekend getaway to the beach or somewhere quiet. However, during this pandemic, since I don’t feel safe taking a quick getaway, I usually just hang out with my husband and our dog. Somehow that’s really enough for me to feel recharged.
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