Executive Director | Head of Retail Services
License # S-349099
Cynthia Ng is an award-winning retail services veteran with more than 14 years’ experience. Cynthia was educated in Sydney and holds a bachelor degree in Construction Economics (Quantity Surveying) from University of Technology, Sydney. She started her career with major developers in Sydney and has spent the last 11 years in Hong Kong with global property agencies working across all key retail sectors and high-profile fashion, F&B and international FMCG brands.
As Executive Director of Retail Services, Cynthia leads the successful operation of the retail brokerage business, meeting the needs of the company and her clients, while cultivating a team with the best leasing advisory and negotiating skills.
Prior to joining Colliers, she worked in CBRE as Director of Hong Kong Retail, with a key focus on international brands entering and expanding in Hong Kong. In 2015 she won the ‘Excellence in retail services’ award from CBRE, recognising her achievements in business.
Cynthia has a distinguished track record in signing flagship leases on first tier high streets as well as Grade A shopping malls. One of Cynthia’s most notable recent accomplishments includes signing two major flagship leases with Don Don Donki, a large F&B conglomerate group from Japan. The two anchor leases include a 19,000 sq. ft. duplex at the most sought-after address of 100 Queen’s Road Central and the entire first floor of 29,000 sq. ft. at Monterey, the brand new development by Phoenix Properties in O’South. Cynthia has also brough Stock X from United States to HK and concluded an early successful renewal for Daniel Wellington, a watch brand from Sweden on the popular first-tier high street, Russell Street in Causeway Bay.
Cynthia has great experience bringing first-time entrants to Hong Kong and repeated business with her clients. She helped Major League Baseball (under FnF; the second largest listed group in Korea) acquire its first flagship duplex at Henderson’s new development in H Queen’s on Queen’s Road Central, as well as a second duplex store for MLB in the heart of Mong Kok. The first Daniel Wellington flagship shop was also secured by her on Russell Street in Causeway Bay. On top of this, her other track record includes the pre-lease for Bo Concept’s anchor shop in Hysan’s Lee Garden Three, OnTheList in Central, four shop leases concluded for Orogold Cosmetics as well as Elevatione Cosmetics signed in Times Square and Harbour City.