Worldwide, today’s leading businesses rely on Colliers International Corporate Solutions to align their real estate and workplace strategy with their core business plan.
At Colliers International, we deliver customised, accountable and innovative solutions that result in the best service experience. Our account managers specialise in understanding your unique needs as an extension of your corporate real estate organisation — be it engagement with your internal customers, an expert in your industry, experience in a local market or specialty with an asset type. This creates a competitive advantage for your company by having a partner that will drive scenario planning, make recommendations and implement effective strategies that accelerate your success.
Our integrated services platform combines dedicated and accountable professionals, process management tools as well as consistency and technology with our outstanding local market knowledge.
We do not offer “canned” programs and service delivery.
We focus on designing a tailored delivery model and tools during the transition process.
We provide consistent processes and results through a clear point of accountability.
We operate under a single global services agreement that governs the specific scope of work.
Our commitments are tied to Key Performance Indicators (KPIs), Service Level Agreements (SLAs), performance-based fees and a code of conduct across all geographies.
We are passionate about developing new tools and technology that position us as a thought leader.
We implement continuous improvement programs that maximise impact.
We deploy our Colliers 360 client technology — a cloud-based, leading-edge business intelligence and dashboard system — as a customised, secure web portal to manage all activity, measure performance as well as make efficient and well-informed decisions.
We use a proprietary process which identifies gaps in alignment between a client’s core business strategy and the corporate real estate function.
INTEGRATED CLIENT SERVICES
The Integrated Client Services division within Corporate Solutions provides the dedicated Account Management teams, infrastructure, tools and technology to support our clients and act as their primary services partner.
Accountability starts here. We provide the operating controls and performance management systems to drive engagement with our clients, delivering customised strategies and implementation plans. Our cloud-based Corporate Solutions client technology platform, Colliers 360, provides clients a customised, secure web portal to manage all activity, measure performance and make efficient, well-informed decisions. This includes our leading-edge business intelligence and dashboard functionality to pull data from various independent client sources and third-party Lease Administration and Transaction, Project Management and Facilities Management systems.