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Business Rates / Rating

Business rates valuations and appeals, compliance
and rates account management.


We offer a complete range of business rates services delivered by a team of experts local to your organisation, underpinned with over 50 years of experience in the rating industry. We cover sectors spanning automotive, industrial and logistics, offices and serviced offices, retail, leisure and hospitality and more.

  • dblue_Revenue Growth
    £1.2 billion
    in total saved for our clients as of 2010
  • dblue_Trend Increase
    £300 million
    of savings recovered by our Accurates team including £3m in one single review
  • dblue_Agreement Deal
    £29 million
    refunded to clients since 2010 by our Accurates property usage reviews
  • dblue_AC_Office
    properties and circa £800m in client funds managed by our Rate Account Management team p/a
  • dblue_Business People
    specialists including Rating Diploma Holders

What we offer

Extensive experience in both the public and private sectors

Rateable value is the keystone of calculating your business rates assessment. However, it is not an exact science and is based upon a hypothetical opinion of value reached by the Valuation Office Agency, a division of HMRC. It is a complex area and requires specialist rating expertise to challenge it. We work closely with our Valuations team and draw upon their in-depth market knowledge in order to effectively analyse data and query the approaches adopted by the Valuation Office Agency.

Our rating surveyors have extensive experience in both the public and private sectors, having had experience of providing evidence at both Valuation Tribunal and Upper Tribunal. We monitor all changing legislation and are well positioned to provide all of our clients with regular update newsletters throughout the duration of an instruction.

We deliver timely advice on whether it's appropriate to launch appeals, setting out a clear business case. We have the valuation expertise and specialist rating knowledge to ensure that your rateable value is at the lowest level. We actively respond to the government on any prospective changes to legislation and we will ensure that you are informed of any changes in the law that might affect your rate liability. Our services include co-ordination with other bodies, prior agreement of a new property or for the 2021 Rating List, material change of circumstance appeals, focus on methods of valuation and case law specialists. We have specialist surveyors within the team to handle every area of the market.

Forensic examination of your payments record

The Accurates team is made up of highly skilled, forensic rating compliance audit specialists. The majority are Institute of Revenues Rating and Valuation qualified former local authority revenues officers. The other part of the team is made up of data and systems analysts, whose prime objective is to supplement your own existing cost management systems.

Accurates is the industry leader, due to its specialist expertise, in providing advice on whether or not rate liabilities (current and historic) demanded by billing authorities, are compliant with current local tax collection/enforcement legislation and best practice.

We forensically examine your historical payments record to identify instances of overpayments in rates, which can be as a result of inaccurate calculation at the time, or through charges that were not compliant with the legislation in force.

Our services include: desktop assessment of liabilities, liability and collection compliance, best practice and due diligence audits, business rates health-check, web-based compliance audit reports and business rate administration.

Find out more about our Accurates services

Proactive advice on managing and minimising rate liabilities

Empty rates are the breaking point for some in the current market. By eliminating business rate relief on empty properties, companies are being penalised for situations where there is no income. Empty rates are making a bad situation worse.

We played a key role in the consultation that preceded the introduction of the new legislation, helping to limit its impact on owners of empty properties. With a legal consultant on board, we can offer proactive advice on managing and minimising rate liabilities now and in the future. We can ensure compliance with new and existing legislation.

Find out more about our Accurates services

Managing your rates liability

We manage client rates liability using a dedicated accounts team and surveyors to deal with portfolio changes and appeals. Our team can additionally take on responsibility for the rate function altogether, providing a service that integrates our expertise in rating and management accounts.

We will ensure that only correct rate demands are paid and that any refunds and interest due are paid promptly, making sure all payments are traceable against individual properties and providing regular, comprehensive reports to keep clients in touch with all developments.

Our Services include: dedicated specialists, rate demands, funding and payment, reporting and forecasting.

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Understand how business rates come into play in each area of the UK and Republic of Ireland.
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Coronavirus (COVID-19) Advice

Grants for Local or National Lockdowns


The Government has recently introduced a number of new grant schemes as a consequence of local or national lockdowns. Please see below a summary of the grants currently being offered for each country. We are still waiting for more information on Scotland.


Eligibility for grants will generally depend on the type of business and sector a business operates in. For these grants, they are predominantly directly targeted at businesses/premises that are forced to close. If you would like any more information, please contact us.

Download England Grants

Download Northern Ireland Grants

Download Scotland Grants

Download Wales Grants


If you do not receive the grants and would like us to make an application on your behalf, we’d be happy to do so for a nominal fee.

European State Aid


Whilst the UK left the EU on 1 January 2021, the government had advised local authorities to continue working to EU State Aid limits until a subsidy regime had been confirmed. The latest grant guidance for England confirms that new subsidy allowances have now been established for the COVID-19 business grants schemes based on the principles of the Trade and Cooperation Agreement (TCA) with the EU.


Download European State Aid Information


Get in touch

Success Stories

BT Case Study

We have worked with BT as a single specialist advisor over the past three years providing a complete rating service of valuation appeals, audit and rate account management. 
Travelodge Case Study
We have acted on behalf of Travelodge since 2014 for for 550 sites. We have reviewed the portfolio to ensure that previously missed opportunities were rectified which resulted in significant savings.
Co Op Case Study
We’ve acted for Co-op for the last two rating lists, minimising their liability using all three service lines – appeals, rates payments and audit/empty rates mitigation, over a portfolio of 6,000 properties.

Latest News

6 May 2021

Business rates cap will harm pub revival says Colliers

Rating Surveyors say low levels of relief post June means further carnage in the pub sector.
Read More
30 Apr 2021

Latest business rates appeals figures reveals why government is legislating to rule out COVID-19 appeals

Colliers blast government for ignoring the plight of over 400,000 businesses.
Read More
21 Apr 2021

The Government must commit to a 2023 rating revaluation

Business Rates Experts fear silence means Government may be considering further delays to the next revaluation, resulting in another disastrous seven-year list.
Read More
9 Apr 2021

Birmingham office of Colliers makes seven appointments following exceptionally active period

Seven new staff appointments have been made at the Birmingham office of global commercial property specialist Colliers, following an exceptionally active period.
Read More
View all Rating news
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Contact Us


Please do not hesitate to contact the team on:

0800 358 3230


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