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Privacy Policy

Learn how we safeguard your information online

Colliers.com is owned and operated by Colliers International Property Consultants, Inc. ("CIPC"), a subsidiary of Colliers International Group Inc. CIPC is committed to safeguarding your privacy online. It is our belief that you should understand how we use any information that you provide to us and, furthermore, that you should have the right to control the use of that information. For the purposes of the European General Data Protection Regulation, CIPC or another subsidiary of Colliers International Group Inc. acts as the data controller of personal information provided in the course of your visit to the website and interaction with Colliers.com. 

We evaluate our privacy policies and procedures to implement improvements and refinements from time to time. If we make material changes to this Privacy Policy, a revised version of the Policy will be made available on this Site. 

In using the varied features of this website, you may occasionally provide personal information, such as your name, your contact information, or other information about yourself by which others may identify you (hereinafter "Personal Information"), to CIPC, our service providers, or other businesses which you may contact while visiting our site. CIPC and these other entities may use this information and other technical information about your use of this website to tailor their presentations to you, to facilitate your movement through this website, or communicate separately with you (subject to any applicable local laws relating to such communications). However, we will never intentionally provide any of your Personal Information to other companies or individuals not listed above (collectively "Third Parties") without notifying you at the time of such data collection or transfer if your Personal Information is to be shared with a Third Party. 

The following describes how we are using the information that you provide to us. 



1. What Personal Information does Colliers.com collect from you?

Colliers.com collects information in several ways from different parts of our web site. 

Some Personal Information is gathered when you sign up for our newsletter, enter a site feedback form, or complete a client satisfaction survey. During the on-line registration process, for example, Colliers.com may ask for your name, email address, telephone number, postal code, occupation, industry information and professional interests. The more Personal Information you volunteer (and the more accurate it is), the better we are able to assist you with your real estate needs. 

 

2. What are cookies and how does Colliers.com use them?

As part of offering customized and personalized on-line services, Colliers.com uses cookies to store information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies allow Colliers.com to provide you with a more personalized experience when you visit our sites, to customize the information that you receive as part of the monthly newsletter and to be able to contact you when we have properties or information that you have requested. 

Cookies from Colliers.com can only be read by Colliers.com. And, if you choose to disable cookies in your browser, you will still be able to access most of the areas on this website. However, please note that if you disable all cookies using your browser certain features of the website may not be available.

 

3. How does Colliers.com use Personal Information?

Any Colliers’ entity acting as a data controller will only process your Personal Information where in its legitimate interest or where necessary where it has obtained your consent for the purposes described below. 

Colliers.com's primary goal in collecting Personal Information is to provide you, the user, with a customized experience on our network of sites. This includes personalized services, interactive communications, online transactions and many other types of services, most of which are completely free to you. In order to provide such services free of charge, we display advertisements. By knowing little about you, Colliers.com is able to deliver more relevant advertisements and content, and hence better service, to you. Colliers.com may conduct research on our users' demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files or from surveys. We do this in order to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. CIPC may share aggregated user data with advertisers or business partners. However, CIPC will never intentionally provide any of your Personal Information to other companies or individuals without first notifying you and will take all reasonable steps to protect such Personal Information from perpetrators of fraud or internet piracy. 

 

4. Who is collecting information?

When you are on a Colliers.com site and are asked for Personal Information, you are sharing that information with Colliers.com alone unless it is specifically stated otherwise. 

 

5. Does Colliers.com share my information with outsiders?

From time to time, you may be offered the opportunity to receive materials or special offers from Third Parties. If you opt-in to receive information from these Third Parties, Colliers.com will share your name and email address with them. 

We highlight that CIPC may share your Personal Information with certain other subsidiaries or affiliates of Colliers International Group Inc. from time to time, including to entities located outside the European Economic Area (the “EEA”) who do not provide a similar or adequate level of protection to that provided by countries in the EEA. By submitting your Personal Information to Colliers.com., you consent to the transfer of your Personal Information to such entities and other recipients as described in this Privacy Notice that are located in countries outside of the EEA. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

 

6. What are my choices regarding collection, use, and distribution of my information?

Colliers.com may, from time to time, send you an e-mail regarding our services. In addition, if you indicated upon registration that you are interested in receiving offers or information from Colliers.com, we may occasionally send you direct mail about services which we feel may be of interest to you. Only Colliers.com (or agents working on behalf of Colliers.com under confidentiality agreements) will send you these direct mailings. At any time you can easily edit your Colliers.com account information to no longer receive such offers and mailings. 

You also have choices with respect to cookies. As mentioned earlier, by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is about to be set, or to reject all cookies. If you choose to reject all cookies you will be unable to edit your newsletter profile. So, as mentioned earlier, if you wish to edit your newsletter profile, make sure that you have not configured your browser so as to reject all cookies.

 

7. How does Colliers.com protect my personal and business-related information?

Keeping your information private is vitally important to us. As with all information, Colliers.com will never rent or sell your personal and business-related information to Third Parties without your express permission. 

 

8. What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your Colliers.com Profile Information are accessed by the cookies on your computer so that only you should have access to this Profile Information. You may edit your Colliers.com Profile Information by logging on to the Colliers.com Website from your computer. 

We recommend that you sign out of your Colliers.com account and close your browser window when you have finished your work. This will help ensure that others cannot access your Personal Information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or an Internet cafe. 

CIPC, Colliers, and its members have international sites and users all over the world. When you give Colliers.com Personal Information, that information may be sent electronically to servers outside of the country or jurisdiction where you originally entered the information. In addition, that information may be used, stored and processed outside of the country where you entered that information. Whenever Colliers.com handles Personal Information as described above, regardless of where this occurs, Colliers.com takes steps, consistent with generally acceptable industry standards, including technical, administrative and physical safeguards to protect the Personal Information submitted to us from loss, misuse and unauthorised access, disclosure, alteration and destruction. This ensures that your Personal Information is treated securely and in accordance with the relevant Terms of Use Agreement and this Privacy Policy. 

Colliers.com will retain any personal information provided in accordance with any statutory periods that may apply or for so long as required to keep such data for the applicable purpose it is being used for and until such time as the limitation period for any potential legal claims may expire. 

 

9. What else should I know about my privacy?

Please keep in mind that whenever you disclose Personal Information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return. 

PLEASE REMEMBER THAT NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED TO BE 100% SECURE. AS A RESULT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, COLLIERS.COM, CIPC OR COLLIERS CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US AND YOU DO SO AT YOUR OWN RISK. ONCE WE RECEIVE YOUR TRANSMISSION, WE MAKE OUR BEST EFFORT TO ENSURE ITS SECURITY ON OUR SYSTEMS. 

Individuals in Europe have certain data subject rights which may be subject to limitations and/or restrictions. These rights may include the right to: (i) request access to and rectification or erasure of their personal data; (ii) obtain restriction of processing or to object to processing of their personal data; and (iii) data portability. 

If you wish to exercise one of the above mentioned rights, please send us your request via email to: UK.GDPR@colliers.com. You may also have the right to lodge a complaint about the processing of your personal data with one or more applicable regulatory authorities. 

 

10. Additional Information

For any questions regarding this statement, please contact us at UK.GDPR@colliers.com or at: 

Colliers
50 George Street
London W1U 7GA
Tel: 020 7935 4499

 

Download Business Activities Privacy Notice

 


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Terms of Use

Colliers is the licensed trading name of Colliers International Property Consultants Limited (a company registered in England and Wales with number 7996509) and the following companies and limited liability partnerships registered in England and Wales:

 

Colliers International Property Advisers UK LLP - registered number OC385143
Colliers International Retail UK LLP - registered number OC334835
Colliers London Limited - registered number 13809053
Colliers Building Consultancy Limited – registered number 08482471

 

The registered office of each entity is at 50 George Street, London W1U 7GA.


Colliers maintains this Website (the "Site") for your personal use. Your access to and use of this Site is subject to the following Terms of Use. Colliers reserves the right to update these Terms of Use at any time without notice to you. By using this Site, you accept, without limitation or qualification, these Terms of Use. If you do NOT agree to these Terms of Use, please do NOT use this Site.

The information contained in this site is for general guidance on matters of interest only. The application and impact of laws can vary widely based on the specific facts involved. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this site. Accordingly, the site should not be used as a substitute for consultation with a licensed commercial real estate broker or other competent advisers. Before making any decision or taking any action, you should consult a Colliers professional.

While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, Colliers is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

In no event will Colliers, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Colliers will periodically revise the information; services and resources contained in this Site and reserves the right to make such changes without any obligation to notify past, current or prospective visitors.

You may download content for non-commercial, personal use only, provided copyright, trademark or other proprietary notices remain unchanged and visible. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You agree that you will not otherwise copy, modify, alter, display, distribute, sell, broadcast or transmit any material on the Site in any manner without the written permission of Colliers.

As a condition of your use of the Site, you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use or any applicable laws.

Colliers use of any personal data you submit to the Site is governed by the Site's Privacy Policy.

The Site is provided on an "as is" basis. Colliers expressly disclaims all warranties including the warranties of merchantability, fitness for a particular purpose and non-infringement . Colliers disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from, arising out of or any way related to (a) any errors in or omissions from the Site and the content, including but not limited to technical inaccuracies and typographical errors, (b) any third party Websites or content therein directly or indirectly accessed through links in the Site including but not limited to any errors in or omissions therefrom, (c) the unavailability of the Site or any portion thereof (d) your use of the Site or (e) your use of any equipment or software in connection with the Site.

In no event and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall Colliers be liable for any direct, indirect, special, incidental or consequential damages arising out of any use of the information contained herein, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction.

You agree to defend, indemnify and hold Colliers harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from and related to your use of the Site.

 

Copyright Notice

Unless otherwise noted, the graphic images, buttons and text contained in this Site are the exclusive property of Colliers and its subsidiaries. Except for personal use, these items may not be copied, distributed, displayed, reproduced, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission of Colliers.

 

Trademarks

This Site features logos, brand identities and other trademarks and service marks (collectively, the "Marks") that are the property of, or are licensed to Colliers and its subsidiaries. Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Mark displayed on this Site without written permission of Colliers or any such third party that may own a Mark displayed on the Site.

Certain links in this site connect to other Websites maintained by third parties over whom Colliers has no control. Colliers makes no representations as to the accuracy or any other aspect of information contained in other Websites. Colliers is not responsible for the contents of any linked sites and does not make any representations regarding the content or accuracy of material on such sites. Viewing such third party sites is entirely at your own risk.


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Modern Slavery

 

Modern Slavery Act 2015 Statement for the Financial Year 2021

 

Group Structure

 

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015, setting out our stance and commitment towards tackling modern slavery and eradicating it from society and is made on behalf of Colliers International Property Advisers UK LLP, a Limited Liability Partnership incorporated in England and Wales with registered number OC385143. In addition, the statement is made on behalf of the following subsidiaries of Colliers International Property Advisers UK LLP:

 

  • Colliers International Property Consultants Limited
  • Colliers International Capital Markets UK LLP
  • Colliers International Rating UK LLP
  • Colliers International Valuation UK LLP
  • Colliers International Central London UK LLP
  • Colliers Capital Holdings Limited
  • Colliers International Retail UK LLP
  • Colliers International Jersey Limited

When all taken together, referred to as “we”, “Colliers” or “us” in this statement. Colliers has offices in England, Scotland, and Jersey.

Colliers provides real estate related services in the United Kingdom and Jersey. Further details of the services Colliers provides can be found here: https://www.colliers.com/en-gb/services

 

Supply Chain, Risk Assessment and Training

 

Goods and services that are provided to Colliers are in the context of the professional real estate services it provides, typically from an office environment. For example, Colliers receives services from other professional services such as accountancy firms, law firms, IT suppliers and banking institutions. In the circumstances of the services it provides and receives, Colliers considers its exposure to modern slavery risks to be low.

 

Given this assessment of risk, Colliers has presently not implemented bespoke training for all of its staff on modern slavery issues albeit our internal procurement leaders have been provided with relevant materials relating to modern slavery. The need for further and wider training will be closely monitored.

 

Policies and Due Diligence Processes on Slavery and Human Trafficking

 

We take all ethical issues seriously and this is reflected in our global code of ethics and conduct. Our core values of service, expertise and community demonstrate we are committed to providing service excellence in a socially responsible way.

 

We recognise the importance of ensuring that there is no form of modern slavery or human trafficking occurring in our business activities, or within our supply chains, or in any other of our business dealings, and summarise below the key steps we have taken.

 

Key Steps

 

  • We maintain a Modern Slavery Policy, which sets out the standards we require of all those who work for us.
  • Key suppliers are subjected to a risk assessment. Once that risk assessment is complete, the step below is applied if the supplier is rated as posing a certain level of risk.
  • A Supplier Code of Conduct which requires those in our supply chain (referred to in the bullet point above) to comply with all relevant ethical and legal requirements, including the Modern Slavery Act 2015. Our Supplier Code of Conduct and questions relating to modern slavery form part of our supplier due diligence process.
  • Appropriate provisions relating to legislative compliance are contained within supplier contracts.
  • We have zero tolerance on modern slavery issues and will take all necessary and appropriate action should any of our staff or suppliers breach our robust policies on these matters.
  • All internal recruitment is overseen by our HR department and we have a central health and safety forum which ensures that relevant human rights and welfare issues are complied with.
  • We encourage those people in all our business dealings to report any issue or suspected breach for further investigation as appropriate. We operate a whistleblowing hotline for individuals to report such issues confidentially.

We will continue to monitor the effectiveness of the steps we have taken and will introduce further policies, procedures and training as appropriate.

 

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes the modern slavery and human trafficking statement for the financial year ending 2021 for Colliers. This has been approved by the members of Colliers International Property Advisers UK LLP.

 

Tony Horrell Signature

Tony Horrell
CEO for Colliers UK and Ireland
Designated Member of Colliers International Property Advisers UK LLP
10 March 2022

 

View statement for Financial Year 2020

View statement for Financial Year 2019

View statement for Financial Year 2018

View statement for Financial Year 2017

View statement for Financial Year 2016


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Tax Strategy

 

Background

 

Colliers International Group Inc. (a publicly traded corporation headquartered in Toronto, Canada and listed on NASDAQ and TSX under the symbol “CIGI”) is an industry leading global real estate services company with more than 18,000 skilled professionals operating in 68 countries globally. With an enterprising culture and significant employee ownership, our professionals provide a full range of services to real estate occupiers, owners and investors worldwide.

 

Expertise, Collaboration and Entrepreneurship form the core of who we are. These values guide how we live and work, ensuring that by investing in relationships and doing what’s right for our clients, people and communities we accelerate success.

 

When property services are guided by shared values, our teams perform at a higher level, creating lasting personal connections among our colleagues, clients, and the communities we serve.

 

This document, updated and approved by the Board of Directors (the “Board”) of Colliers International EMEA Holdings Limited in March 2020, sets out the Colliers UK group’s (“Colliers UK”) Tax Strategy and embodies these corporate values. The document will remain in effect until any amendments are approved by the Board.  In publishing this document, Colliers regards itself as complying with its duty under paragraphs 16(2) and 19(2) of Schedule 19 of the Finance Act 2016. 

 

1. Approach to risk management and governance arrangements in relation to UK taxation

 

Colliers UK aligns and complies with CIGI’s strong internal risk management mechanisms and governance control policy framework.

 

These corporate governance practices are designed to strengthen the Board’s management oversight and to serve the long-term interests of our shareholders, employees and other stakeholders.

 

In relation to taxation, our tax team employs compliance and risk monitoring process to keep our tax obligations under review regularly. External tax advice is obtained in complex or specialist areas.

 

2. Attitude of the group towards tax planning (so far as affecting UK taxation)

 

Colliers UK is in compliance with CIGI’s Corporate Responsibility policy and is committed to achieving and maintaining high standards of corporate responsibility in its business activities. We are deeply committed to the communities in which we operate and our attitude to tax planning corresponds with this.

 

At the same time to best serve our shareholders we actively monitor and apply available tax incentives and reliefs to minimize tax costs of conducting our business operations, in a manner consistent with the intent of the legislation. In doing so we always ensure that:

 

  • Our conduct does not damage our brand and reputation in the jurisdictions in which we carry out business operations;
  • We assess any tax risks that may be applicable, obtaining external tax advice where appropriate, to provide sufficient levels of comfort that adoption is responsible and in line with both the nature of our business operations and commercial strategy.

 

3. The level of risk in relation to UK taxation that Colliers UK is prepared to accept

 

The core values at Colliers UK embody full compliance with our Code of Ethics & Conduct and Financial Management Code of Ethics & Conduct, including providing full, fair, accurate, timely and understandable financial information to government agencies and complying with all applicable laws, rules and regulations. Where applicable laws and regulations are unclear or subject to interpretation we adopt an appropriately documented tax position whereby it is at least more likely than not to be allowable under those tax laws and applicable regulations.

 

4. Approach towards dealings with HMRC

 

Colliers UK is committed to maintaining a good working relationship with tax authorities. We seek to operate within an environment with minimal tax risk and uncertainty. This is achieved by adherence to:

 

  • Complying fully with all applicable laws and regulations.
  • Working constructively and proactively with tax authorities whilst demonstrating respect, integrity and dignity.
  • Conducting ourselves professionally in an open and transparent manner to achieve timely resolution of any disputed issues.

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Corporate Social Responsibility

View our latest Corporate Social Responsibility update

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Certifications & Memberships

Certifications Memberships 2022
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