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Colliers disappointed in Government’s superficial response to industry consultation on business rates reform in Budget 2021

27 10 21 Colliers Disappointed in Governments Superficial Response hero

The Chancellor’s response to the Consultation on Business Rates reform as outlined in the Budget today was “disappointing” according to John Webber, Head of Business Rates at Colliers.

“After delaying his response four times in the last year, the Chancellor has yet again missed a golden opportunity to reassure businesses and to instigate the fundamental reforms campaigned for and needed- particularly for the beleaguered retail sector.” 

“There were some positive announcements today but overall, the Chancellor’s measures were underwhelming” said Webber. “The Chancellor has made it clear he is determined to continue to raise “£25 billion from this tax and as a result his proposals only tinker with the system. The measures suggested will not have a major impact on saving the high street in the longer term.” 

Taking the announcements made today, Webber said:

  • More frequent valuations confirmed - every three years from 2023: “Whilst we support more frequent valuations, already mooted in the Summer, we would prefer to see annual revaluations- so that rates are a closer reflection of current rental values. We also need to see what caveats the Government has introduced alongside its proposals. If the Government, as mooted, imposes a duty on rate payers to supply detailed information to the VOA about their properties on an annual basis for these valuations, this will provide considerable paperwork and an extra administrative burden on businesses."

  • Reviewing Plant and Machinery clauses to encourage green improvements:  “Again, this move to offer reliefs for investment in green initiatives such as solar panels and heat pumps is a move in the right direction. In terms of impact, whilst this may not be a “make or break” in the decision to build or refurbish a building in an environmentally friendly way, we believe we could be seeing significant savings over time. Good news for tenants and landlords alike.”

  • New business rates relief for property improvements for a 12-month period: “Again, we would support this, but this policy has been in place in Scotland for some time and does not appear to have led to any great investment activity. Twelve months is also a very short period, so the benefits of this proposal are limited."

  • Rates freeze on the multiplier (UBR) for 12 months to offset the £1bn hike expected in rate bills in England next year: “Given the CPI was 3.1% this year- we don’t think the Government had much choice on this one- for many businesses a business rates bill rise would have been the last straw. But in terms of addressing the multiplier - this really does not go far enough. We are still talking about the multiplier as a 51p in the £ tax- which is just unsustainable. As made clear in responses to the Government consultation, the multiplier needs to be reduced to something manageable that businesses can cope with paying in the longer term.”

  • 50% discount in rate bills for Retail, Hospitality and Leisure Businesses for the next 12 months from April 2022: "Again a “sticking plaster. “The government is limiting reliefs to a maximum of £110,000 - so again this will not help the bigger retailers – the ones making the major decisions on opening or closing stores and maintaining jobs. This will have limited benefits. Retailers will still be facing the cliff hanger of an unfair rating system in 2023 when new rate bills fall."

In addition to what the Chancellor put in his speech today Colliers is also concerned about what the Chancellor left out – particularly the failure to mention the £1.5 billion Business Relief Fund announced in March, promised to businesses - but from which not a penny has yet been paid out.

Webber continued; “The Government published its interim report of the fundamental review of the business rates system last March, when it listed the responses of the industry to the consultation from across all sectors- both private and public. The industry was unanimous about what needed to be done – but disappointingly only two of the points suggested have been addressed today.

“To not tackle the business rates burden, the multiplier, the relief system, overhaul the CCA appeals system or even to consider other taxes such as an on-line sales tax or delivery tax to help reduce the burden of business rates- feels like a kick in the teeth.” says Webber, “Everything that I and my fellow professionals, businesses and trade groups have been saying for years appeared in the Government’s interim report in March. Yet here we are yet again seeing no overall fundamental reform and no apology for the lack of action. 

“I wonder why the Government went through the process of consultation in the first place, if it is to ignore all advice yet again.

“The Chancellor does seem hostage to the Treasury. The problem with his response is that by failing to properly reform business rates, he’ll have cooked the goose that lays the golden eggs, and more business will struggle or go under. Local finances will be even more impacted particularly in the poorest parts of the country. It’s disappointing, a missed opportunity.”

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John Webber

Head of Rating



I have over 35 years’ experience in the rating industry and lead a 135 plus rating team at Colliers.  When I took over responsibility for the team in 2005, it consisted of only a dozen people and has now grown into one of the leading rating advisory teams in the country.  I am a member of Colliers' UK Management Executive as well as sitting on the company’s Balance in Business Committee. 

I am regularly called upon by the national media to give my views on a range of business rates issues and I am involved in lobbying MPs/ministers and senior civil servants on business rates matters.

I started my career in the Valuation Office Agency in Kidderminster.  I joined Gerald Eve in 2000 where I spent 10 years before moving to Gooch Webster (now Colliers). I sit on the National Retail Panel of Rating Surveyors Association which provides guidance on how the RSA town committees work with the VOA and valuation matters.  I have also held the postion as Chair of the RICS Rating Diploma Committee having passed the prestigious qualification in 2014. I currently sit on the Rating Surveyors Association National Committee .

Along with Philip Harrison we founded 'Accurates' in 2007, the Collier's Compliance and Audit team, which although forms an integral part of the Rating team is now a leading brand in its own right.

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Suzy Simpson

Head of Content, Communications and PR


London - West End

As Head of Content, Communications & PR for Colliers in the UK, I am responsible for driving the strategic direction of corporate communications, media relations, and the programming and production of multi-channel content to engage external and internal audiences across the UK.

Get in touch for help with: 

  • Content Communication Strategy 
  • Media Relations
  • Corporate & Internal Communications
  • Media Training & Personal Brand Training


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