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Colliers International’s retail and leisure responses to the UK Government’s announcement this week with new measures to protect the UK high street

24 04 20 retail response

Colliers International’s retail and leisure responses to the UK Government’s announcement this week with new measures to protect the UK high street from aggressive landlord rent collection and closure:

Retail response:

Dan Simms, Co-Head of Retail at Colliers International

“This latest Government announcement is a welcome move in that it closes the clumsy gap in the hastily created legislation previously announced which prevented a business’ forfeiture for three months but did not deal with statutory demands or winding up orders.

“The statement provides some much needed protection from aggressive landlord moves, which will only take place in a very small percentage of overall landlord and tenant discussions, however it does nothing at all to help, guide, regulate or fund the principal issue facing the sector. The main question is how we will resolve the issue of non-payment of rent in an environment where little turnover is being generated and the profound future impact this has on both landlords and tenants.  

“Furthermore, the government’s move gives some clear protections to tenants, which is welcome, but does little to reflect or assist the awful position of many landlords,  many of whom have their own obligations to fulfil - either owing money to lenders and therefore potentially have little room to manoeuvre or those who pay out income to the general public via pension payments and dividends etc.  Bland platitudes such as “We understand that landlords are facing their own very serious pressures and are concerned about their position with lenders. We are working with banks and investors to seek ways to address these issues and guide the whole sector through the pandemic.” after 5 weeks of lockdown is underwhelming at best!  Positive words but no detail of a plan for how to fix the issue.

“The Government urgently needs to consider:

  • Creating a grant scheme and a system of regulated solutions for furloughed retail and leisure space to assist landlords and tenants to come to an equitable and balanced solution to the question of payment of rent for the March and inevitably also the June Quarter.

  • Extending the rates holiday to cover all vacant and non-property to ease the chronic cash flow burden now being felt by landlords.  This could be funded by altering the current broad brush rates holiday provisions to vary the relief depending on whether stores are furloughed or still trading.

  • Banks and other lenders now need to be drawn into helping create an overall solution, so that the industry can start to work on some constructive and balanced solutions where the inevitable pain is shared between tenants, landlords and lenders with Government assistance to ameliorate the situation.

“This is too large a problem to be left ongoing with no clear and effective Government intervention.”

Leisure response:


Nigel Ball, Director, Licensed and Leisure at Colliers International

“This week’s Government announcement that it will provide temporary protection against the more aggressive debt recovery methods adopted by some landlords gives hospitality tenants some welcome breathing space.

“It makes it clear that the government expects landlords and investors to work collaboratively with business who are unable to pay their bills, and for those tenants who can pay some rent, to do so. 

“However, in our conversations with operators in the hospitality industry, we are hearing growing concern over the impact that social distancing will have on their businesses post lockdown. It is clear that the Government’s new measures will likely need to be extended beyond the first three months, and that landlords also need help in order to manage their obligations to their lenders and investors.

"As Jonathan Downey’s current #NationalTimeOut nine-month free campaign gains momentum, now is the time for tenants, landlords, investors and banks to work together to find a funding solution. Surely the Government has a role in this too?

“Finally, the measures offer positive words but no detail of a plan for how to fix the rental issue. The onus has been removed from the government by saying that landlords and tenants need to work together.

"Perhaps the Government should take inspiration from the schemes being introduced in Denmark and other European countries, whereby the state supports the fixed costs of businesses that have experienced dramatic falls in turnover due to the Covid-19 pandemic? Without a way of knowing who will foot the rental bill, the issue is once again left unanswered.”

Related Experts

Dan Simms

Co-Head of Retail Agency

Retail Agency - South

London - West End

Dan is the Co-Head of the UK Retail Agency team at Colliers.

Dan & the team provide specialist advice on leasing Shopping Centre, High Street , Outlet & Out of Town property and facilitating large scale repurposing & redevelopment projects all across the UK for leading owners including a UK wide role advising Landsec on their shopping centres, outlets and London assets, together with leasing instructions on behalf of Hermes, Canada Life, AEW, Blackrock, Axa, Aviva, Aberdeen Standard, Invesco and NewRiver.

Dan & the team also advise a large number of leading and emerging occupiers, including Currys, Oliver Bonas, Sky, Fraser Hart Jewellers,  iSmash, Superdrug, Vodafone, Santander, City Pub Group & Boux Avenue on their acquisition and disposal programmes and store portfolio strategies.

The Colliers UK Retail Agency team is one of the most active and successful agency teams in the UK retail market and advises on over 800 retail & leisure deals every year right across the UK.

These deals are well balanced between advising occupiers and owners – this ensures we have an excellent perspective on both sides of the market.

Dan has regularly commented on the retail market in national media including BBC News, Newsnight, LBC, BBC Radio 4, The FT, CNBC, The Evening Standard, The Guardian, The Times, The Telegtaph, TalkRadio and most property media channels. 


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Nigel Ball


Licensed and Leisure

London - West End

A senior real estate professional with 30 years’ experience in the lease advisory field. Prior to joing Colliers in April 2018, I worked for 12 years at BNP Paribas Real Estate, where I led the lease advisory business line, launched its licensed leisure team and was a Trustee of the pension fund.

I am an expert in the licensed & leisure market, focussed on delivering property cost reduction and value added solutions for pub and restaurant businesses, as well as advising investors with holdings in the wider leisure sector, including health & fitness, cinema, bowling and other leisure uses.

I have extensive experience of Central London pub, bar, nightclub and restaurant rent review disputes, acting either as expert witness or as Arbitrator.

I am appointed to the RICS President's panel of dispute resolvers, qualified to act as an arbitrator in pub and restaurant disputes in London and the South-East.

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Hannah Zitren

Associate Director

Marketing & Communications


I am responsible for media relations and generating coverage in top tier broadcast and print media. I work across a range of Colliers’ UK & Pan-EMEA business lines advising on their strategic and tactical PR needs.

My role includes:

·         Developing and executing PR plans for the various business lines to help promote their key messages across all aspects of the media - print, broadcast and social.

·          Media evaluation and reporting objectives, targets and successes across the business.

·         Reputation management and crisis management.

·         Media training.

·         Media engagement: setting up meetings with top tier media and various internal spokespeople to continuously expand and build a presence with property and vertical media network.

·         Consistently delivering service excellence, meeting with business heads of a regular basis and trying to influence the research as much as possible to ensure our content has a strong enough news hook.

·         Key campaigns that I work on include MIPIM; MAPIC; REVO; Midsummer Retail Report; IHIF; Cities of Influence in addition to a host of all alternative property sector research reports.

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