Skip to main content Skip to footer

Trust and relationships have been the key to our success, and the office is crucial in their creation


Over the last three months there has been a considerable amount of adaptation across the board. Our dining tables, beds and spare rooms have become our new offices. We are now fully versed with how to conduct our meetings over video conference and are all too familiar with the highs and lows of our broadband connection.

On the whole, I’ve heard only positive things about the transition to home working and how morale has held up. I think the key to the success is the fact that we have all been placed in the same circumstances at once. Couple this with the fact that we are all working with people we, for the most part, have long-term relationships with and the transition hasn’t been as painful as many would have thought. Across the board teams have learnt to trust each other more and be more transparent in the work they are undertaking.

However, the picture would look very different if we had been trying to work remotely with teams that we hadn’t spent time within the office, or with clients that we hadn’t met face to face over meetings, coffee and various industry events.

This is where the office comes in. In the short-term we have all managed to navigate this new way of working. However, it is harder to imagine it being as successful in the long-term when there are factors such as new members of staff, new clients and new instructions thrown into the mix. Connections are made face to face and over a period of time. We are by now all familiar with the ups and downs that a poor wifi connection or noisy dog can bring to our virtual meetings. There’s no escaping that offices will look different as long as social distancing measures are in place, however their role in providing a hub for collaboration, new ideas and much needed human connection won’t be diminished by this current crisis.

Many of us have had to rapidly place trust in our team members and their ability to work from home, and this is by and large what has made the transition so smooth. For now, we are all following government and industry guidelines with regards to working from home, and none of us know just what the short-term future holds. However, it will come as a great relief for many to be back safely in an office where they can have conversations face to face, to discuss new ideas over coffee and get back the separation between work and home life.


Related Experts

Stuart Melrose

Head of London Occupier Advisory

Landlord & Occupier Advisory

London - West End

With more than 15 years’ experience in the commercial real estate industry, I have worked in both the U.S. and U.K. markets. By providing my clients with quantitative and qualitative information, I ensure that they are well informed to make strategic real estate decisions that are aligned with their short- and- long term corporate objectives.


Based in Colliers’s London office, I provide valued real estate advice that achieves measurable results to clients, representing a variety of local, national, and international organisations.

View expert

Rebecca Allen

PR Manager

Marketing & Communications

London - West End

I have been working in commercial property communications for over 10 years  having previously worked at CBRE and Savills.

In my role at Colliers I am responsible for the PR of National Capital Markets, London Offices and Investment Property  Management teams as well as Scotland.

My role includes:

  • Creating and exectuing PR plans for business lines that span press, marketing and digital channels
  • Media monitoring and reporting
  • Advising on brand, tone of voice and profile raising 
  • Journalist relationship building through face to face meetings, phone calls day to day assistance with stories
  • Reputation management of the Colliers brand



View expert