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Colliers launches first ever comprehensive future of CRE industry report

Enabling corporate occupiers and real estate stakeholders to accelerate in the post-pandemic environment

Flexible workspace solutions and technology that enables collaboration for hybrid teams, all within a sustainable environment, are just some of the factors that now need to form part of corporate occupier strategy as they adjust to the industry’s new ways of working – according to Colliers’ report published today, CRE – our industry today, tomorrow, and beyond: Engage, Evolve, Accelerate.

By publishing this report Colliers is providing a comprehensive guide for corporate occupiers and industry stakeholders on how to approach the commercial real estate and workplace landscape as we emerge post-pandemic. This will enable the adaption of occupational strategies, rethinking of organisational operating models and the delivery of enhanced growth in the next cycle.

Andrew Hallissey, Executive Managing Director, EMEA Occupier Services commented, “It’s very clear that now is the time for major corporates to act to ensure their workplace experience and real estate strategy properly meets the needs of its workforce in the post pandemic hybrid-working world. Our report is the first of its kind in the CRE industry - drawing on contributions from experts across multiple geographies, CRE specialisms and business services that can assess and project the future of the workplace from many angles. Our report serves as a practical guide to support occupiers of corporate real estate to develop a robust occupational strategy that can respond to the transforming business imperatives of today, tomorrow, and beyond.”

The report identified six key trends defining the present and future of commercial real estate. They are:

  1. New ways of working
  2. Creating impact in sustainably and diversity
  3. The future of spaces
  4. Adopting, and applying, new technologies
  5. Investment and portfolio management
  6. Making the most of partnerships

In this report Colliers concludes that these themes will have a transformational impact on organisational productivity and the future of work. The trends are highly complex and interconnected and each one requires a deliberate organisational response as they present a unique set of opportunities and threats. The traditional view that property strategy is all about location is no longer valid as the momentum around space as a service and hybrid working underpinned by our six trends identified in the report, will be the driving forces for change over the years ahead.

Andrew continued, “The next decade will see change like never before in how organisations occupy space as they rethink traditional business models and take advantage of the new ways of working that have been established during the pandemic.  We see a renaissance for the office as progressive organisations focus on employee and customer experience that leverage physical and digital experience to optimise productivity, build organisational culture, support employee wellness and enhance business results.  In addition, the momentum building across all industry sectors to drive ESG orientated decision making, coupled with corporate carbon net zero commitments, creates one of the most exciting times in the history of our industry.”  

ESG has grown in prominence for all of society. The impending COP26 conference in Glasgow is looming and unsurprisingly the sustainability performance of buildings will form a key focus for how national governments build their overall response to the delivery of their environmental targets and ensuring the overall health and wellness of society.

“Ensuring the commercial real estate industry and the wider corporate community deliver on their net zero emissions commitments will likely be the most important societal and business issues of our time. The property industry has a major role to play by delivering the future of smart carbon neutral buildings but also generating innovative solutions that support the decarbonisation of legacy stock and elevating their sustainability performance.  We are very much at the start of this journey and the stakes could not be higher,” Andrew added.

In conclusion, Andrew said, “The future of the built environment and the changes needed to respond to the threats, challenges and opportunities ahead are truly profound.  This is not a time for further reflection, but a time for decisive action. The organisations and leaders that will define the future of our industry are the ones who grasp these issues and embrace the new ways of working, new ways of thinking, new technologies and move forward with ESG orientated values set and take action now.  This report helps bridge today’s knowledge gap, by helping corporate occupiers navigate these changes and to develop a thoughtful and effective strategic response.”

View more of our CRE – our industry today, tomorrow, and beyond: Engage, Evolve, Accelerate here

Related Experts

Andrew Hallissey

Executive Managing Director – Occupier Services, EMEA

EMEA Corporate Solutions

London - West End

Well respected within the industry, Andrew is an Executive Managing Director with over 20 years of global experience within Corporate Real Estate. Andrew has a wealth of knowledge having advised dozens of Fortune 500 companies throughout the world on developing real estate transformation solutions.

As Executive Managing Director of EMEA Occupier Services.  Andrew drives strategy, client service delivery and spearheads the growth of Colliers’ occupier business within the EMEA region.

Andrew leads integrated service delivery for all occupier clients specialising in corporate real estate services, portfolio strategy, transaction management, brokerage, lease administration, project management, workplace services, and facilities management outsourcing advisory across the EMEA region.

Prior to joining Colliers, Andrew worked for CBRE where he has held senior leadership roles within their Global Workplace Solutions business in Chicago, Hong Kong, New York and London.  He has gained extensive global experience advising large corporations on their global real estate organization and strategy over the last 18 years, having worked across EMEA, North America and Asia Pacific.  Andrew also currently serves on the global board of directors of Corenet, the leading global association for the corporate real estate profession.

He has lived and worked internationally and has a deep understanding of the cultural and regional challenges within a global organisation.

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Anna Silkstone

Head of Content

EMEA Marketing

London - West End

Anna is an experienced B2B marketer, communications and business development adviser. She specialises in content creation and the resultant campaign output. In her role as Head of Content, EMEA she develops compelling communications for multi-channel direct and social marketing, media and internal communications. This is done in partnership with the business line leaders, research, digital and creative leads.

Anna has developed all of her career experience in the real estate industry. This has included leading on market response campaigns, thought leadership content development, research report identification, production and launch, client engagement and market profiling campaigns, proposal responses and bid presentation management, value propositions for marketing material, trade show presence, stakeholder management, internal and external communications, and building a remote-working marketing team. 

Prior to Colliers Anna worked at the global law firm, Dentons LLP as a Senior Business Development Manager for the Real Estate team and latterly as Head of Campaigns for the UKIME region, focusing on Environmental, Social and Governance. Anna also worked at CBRE for over two years and supported the Occupier Services section of the EMEA business. Before CBRE, Anna was at Lambert Smith Hampton for nearly nine years in a regional marketing role and later as a UK campaign manager. 

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