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Colliers International launching UK’s first end-to-end technology valuations tool

Colliers International’s Valuation and Advisory Services division is launching Valuations Express, the first end-to-end market-leading technology solution, dedicated to providing clients with an enhanced customer experience throughout the valuation process. 
From receipt of instruction to the final report, Valuations Express drives user productivity in promoting consistency and compliance whilst mitigating risk. 

Colliers Valuations Express embraces the best practice vision of the RICS’ ‘Future of Valuations Report’ (2017), which said: 

“The valuation profession is likely to face a period of significant change in coming years, in terms of how the valuation process is managed, the role of the valuer as well as the added value to clients”, and went on to make six recommendations for valuers”:

  • Embrace technology
  • Enhance the client experience
  • Ensure independence and objectivity
  • Beware of liability
  • Reduce timescales
  • Update skill sets
Valuations Express is an end-to-end workflow tool which enables the valuation calculations software and the inspection app to fully integrate with the report templates. It allows teams to view the status of jobs and assign work to the surveyors. It also provides a central management system and control over text and the layouts of reports, ensuring any changes, such as regulatory updates from the RICS or specific client requirements are automatically cascaded into our reports. 

Russell Francis, Head of Valuation and Advisory Services at Colliers International commented:
“In a competitive market, finding a differentiator is key. With our originality and understanding of our clients’ requirements, Valuations Express will provide us with a distinctive advantage. We looked for a precedent, but our research showed that there was no software system available with a fully integrated, highly automated platform for the production of valuation reports. Our clients demand high quality consistent reports delivered in ever shorter time periods.  Valuations Express will enable us to achieve these essential client requirements. 

“Colliers’ Valuations Express will eradicate multiple inputting of data and enable our highly regarded valuers to spend more time on analysing the main valuation drivers and preparing the valuation figures, significantly improving the client experience.”

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Russell Francis


Valuation and Advisory Services

London - West End

Russell is a Chartered Surveyor responsible for running the Valuation and Advisory Services Department comprising over 50 surveyors and support staff engaged in the valuation of commercial and residential properties throughout the United Kingdom, Europe, Asia and the USA.   


Russell started his career with Edward Erdman & Co in 1978 where he initially specialised in rent reviews and lease renewals on shopping centres, together with other related professional matters.  In 1988 he became a Director within the Valuation Department of Colliers Erdman Lewis with specific responsibility for valuing investment properties and shopping centres.  In 1995, he became Head of Valuation within Colliers Erdman Lewis.  In 2009 he joined the Colliers International Global Valuation and Advisory Services Group, representing the UK and EMEA region. 

Russell often acts as an Expert Witness and recently represented Blackstone with regard to the claim for damages following the destruction of a 450,000 sq ft distribution depot by the Buncefield oil terminal explosion.

At the end of 2019 Russell stepped down as Head of the Valuation Team to become a Consultant focusing on Expert Witness work,special projects and specific client contacts.

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