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Canada Life Investments appoints Colliers International as agent on Regent Arcade Shopping Centre, Cheltenham



Colliers International has been instructed as joint agents, alongside ARC Retail, on Regent Arcade Shopping Centre, Cheltenham’s premier shopping destination.

Regent Arcade currently has over 60 stores with 528 parking spaces, including anchor tenants H&M, TK Maxx and River Island. The centre has recently undergone a refurbishment program and re-development has begun to embrace the rapidly changing retail landscape.

Lloyd Entwistle, Director, at Colliers International commented: “Colliers team has been offering advice over the past few months on the re-purposing of the House of Fraser in Cheltenham, known as Cavendish House, which links into the shopping centre. Canada Life Investments, which also owns this store, has now instructed us on the whole shopping mall.

“There has been lots of recent work at Regent Arcade. Permission was granted in 2018 for a new luxury boutique cinema with a casual dining area in the former BHS store. Tivoli Cinema is due to open later this year. Furthermore, an additional 20,000 sq ft of space has been re-purposed for a food hall operator. 

“Continuing the leisure focus, the former Carluccio’s at the rear of the centre has just been let to KIBOUsushi, a multi award winning Japanese hot kitchen concept. In addition, space has been amalgamated on the first floor to create a new gym.

“We are excited to be on board with such a large and interesting ownership and in a core market like Cheltenham. The wheels have been put in motion to take the scheme forward and provide the right space for the occupiers of the future. This is truly a mixed-use asset and another great example of how previously 100 per cent retail assets need to adapt to the modern world.

“The scheme already benefits from high footfall, being the busiest link to the town’s main carpark. The key to success will be providing the right space for a variety of uses to curate a vibrant hub of activity and experiences. We are already seeing a resurgence nationally of localism and interesting and exciting new operators leading the charge. We are looking forward to working with a pro-active landlord who is continuing to invest in a quality asset.”

To find out more and to discuss cross sector opportunities in the scheme, contact and at Colliers International or joint agents ARC Retail.

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Lloyd Entwistle


Retail Development

London - West End

Lloyd specialises in retail property nationally. He advises clients on all aspects of sale, acquisition, asset management and development including a  wide range of institutional and private landlords, property companies and developers.

With 17 years experience in the retail market Lloyd focuses on the top regional towns and cities across the country. In this ever evolving market place Lloyd has advised on the acquisition and sale of prime retail assets and the development funding of large blocks and department stores to incorporate a mix of uses throughout the UK including retail, leisure, hotels and residential.



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Hannah Zitren

Associate Director

Marketing & Communications


I am responsible for media relations and generating coverage in top tier broadcast and print media. I work across a range of Colliers’ UK & Pan-EMEA business lines advising on their strategic and tactical PR needs.

My role includes:

·         Developing and executing PR plans for the various business lines to help promote their key messages across all aspects of the media - print, broadcast and social.

·          Media evaluation and reporting objectives, targets and successes across the business.

·         Reputation management and crisis management.

·         Media training.

·         Media engagement: setting up meetings with top tier media and various internal spokespeople to continuously expand and build a presence with property and vertical media network.

·         Consistently delivering service excellence, meeting with business heads of a regular basis and trying to influence the research as much as possible to ensure our content has a strong enough news hook.

·         Key campaigns that I work on include MIPIM; MAPIC; REVO; Midsummer Retail Report; IHIF; Cities of Influence in addition to a host of all alternative property sector research reports.

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