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Estimated £170 Million+ Business Rates Bill Adding to Pressures on John Lewis Says Colliers

10 10 19 john lewis and waitrose

Essential Government Does Not Repeat Disastrous Downward Transition Policy After Next Revaluation

Negative news emanating from John Lewis these past few weeks - the retailer has threatened to withhold some of this quarter’s service charge payments to landlords, on top of announcing its first ever half year loss in September (pre-tax loss of £25.9 m to 27th July 2019) illustrate how even blue chip retailers are facing the heat in current market conditions.

And there is no doubt that current business rates regime is adding to the pressure, says John Webber, Head of Business Rates at Colliers International.

Analysing John Lewis and Waitrose stores in the UK, Colliers estimates that John Lewis’s retail portfolio is facing a business rates bill of around £173 million in the current year (made up of around £56.4 million for John Lewis stores and £116.7 million for Waitrose). This is about 20% higher than a comparable before the 2017 Valuation, when the combined portfolio faced a rates bill of around £144 million.

And some stores are facing enormous bills. John Lewis, Cavendish Square off Oxford Street, for example alone is facing a business rates bill of around £10.4 million this year. And Colliers has found that 22 John Lewis stores and 2 Waitrose stores are paying rates bills of more than £1 million each in the 2019/20 tax year. Such costs are looking increasingly unsustainable in the current climate.

According to John Webber, “The increasing shift to on-line shopping, rising costs, including the rise in the minimum wage and dampened consumer confidence reflected in falling sales, are all taking their toll on both John Lewis and Waitrose and it is no wonder the company is needing to take defensive measures.”

John Lewis recently announced that it is combining a layer of its John Lewis and Waitrose senior management operations, enabling it to slash its senior management by one third and that it plans to implement £100 million of savings over the next few years.

But,” as Webber continued “nobody is really taking into account the impact of the business rates environment.” “ Whilst John Lewis is currently negotiating with landlords over the rents and even the service charges that it pays, one area of costs- business rates- is set in stone – and there is no room for manoeuvre. And bills are likely to continue to rise over next year too.

Colliers estimates that the combined group is due to  pay a business rates bill of £179 million next year on current store numbers.

Of course, with 2021 Revaluation around the corner, John Lewis should get some reprieve in 2021/2 since rate bills should reflect the reduction in retail rental levels, as seen at April 2019. But as Webber points out, this would only kick in if the Government allows values to move to their correct levels immediately and does not implement a period of transition, as it did so disastrously after the 2017 revaluation.

John Webber continued, “Like other retail operations, John Lewis is facing rising costs which it is attempting to keep under control in a difficult market. The threat to refuse to pay some of its service charge bills is a case in point. Business rates are playing their part in keeping such costs high. It would be massively disappointing if the Government shows it has learnt nothing from the current retail predicament and goes down the downward transition route as it did at the last Revaluation. We need to allow retailers such as John Lewis a chance to ease their rates burdens immediately.”

Sadly, no one in power or even the opposition seems prepared to tackle the business rates crisis despite the rhetoric. And they still seem to fail to appreciate that it is the bigger retailers, the chains that are the big employers in the sector. Maintaining a punitive tax system against the bigger retail players  whilst providing relief for the smaller retailers, does little to prevent store closures and job losses as we have seen elsewhere in the market.  When quality retailers like John Lewis start to feel the pinch, we know we are already some way down the slippery slope of a decimated sector.” 

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John Webber

Head of Rating



I have over 35 years’ experience in the rating industry and lead a 135 plus rating team at Colliers.  When I took over responsibility for the team in 2005, it consisted of only a dozen people and has now grown into one of the leading rating advisory teams in the country.  I am a member of Colliers' UK Management Executive as well as sitting on the company’s Balance in Business Committee. 

I am regularly called upon by the national media to give my views on a range of business rates issues and I am involved in lobbying MPs/ministers and senior civil servants on business rates matters.

I started my career in the Valuation Office Agency in Kidderminster.  I joined Gerald Eve in 2000 where I spent 10 years before moving to Gooch Webster (now Colliers). I sit on the National Retail Panel of Rating Surveyors Association which provides guidance on how the RSA town committees work with the VOA and valuation matters.  I have also held the postion as Chair of the RICS Rating Diploma Committee having passed the prestigious qualification in 2014. I currently sit on the Rating Surveyors Association National Committee .

Along with Philip Harrison we founded 'Accurates' in 2007, the Collier's Compliance and Audit team, which although forms an integral part of the Rating team is now a leading brand in its own right.

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Suzy Simpson

Head of Content, Communications and PR


London - West End

As Head of Content, Communications & PR for Colliers in the UK, I am responsible for driving the strategic direction of corporate communications, media relations, and the programming and production of multi-channel content to engage external and internal audiences across the UK.

Get in touch for help with: 

  • Content Communication Strategy 
  • Media Relations
  • Corporate & Internal Communications
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