Facilities management is moving away from a typical manpower management to a matured and specialised industry. Evolving trends indicate that FM professionals have greater opportunity to add value to their organisations through efficient management, improved technology and strategic planning. Infusion and adaptation of technology is making people more accountable and productive, but it has not been able to cut down its dependency on trained resources.
Cut throat competition, growing expectations from customers and dipping margins are contributing towards high attrition. The need of the hour is to invest more on trainings, audits and employee welfare schemes for continuity of knowledge and sustainable growth.
Demand for consolidation, standardisation and integrated facility solutions is typically higher and growing. Today customers are increasingly looking for FM providers with a complete knowledge of corporate goals and the competency to address company’s specific needs.
FM companies offering cutting edge technology and innovative value prepositions are the first choice for the customers. As more lifestyle-related disorders and diseases are emerging, companies are focusing more on health and hygiene, which is helping the Facilities Management industry to be more organised. Upcoming buildings are more energy efficient and designed to promote more active, comfortable, and productive lifestyles. Therefore, maintenance charges are no longer compromised, and with further advancements in technology, focus is now on service excellence and enhancing asset value.