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Mary-Louise Gray | Colliers | London - West End

Mary-Louise Gray

Chief Operating Officer

Occupier Services EMEA

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Professional Summary


Executive level specialist in transformation, real estate, facilities management and outsourcing. Has delivered transformational change for a range of multinationals including Microsoft, Bank of America, Amex, Olivetti and Unisys.  Considerable experience of creating shared service Target Operating Models, planning and executing service frameworks, developing global commercial governance models, outsourcing service delivery and transformation. 

Achieves results through spotting new opportunities, having the courage to take tough decisions and the tenacity to make things happen.  Has a straight up approach, amazing energy and resilience. Makes work fun and is human and authentic in a way that creates genuine followership.  Focuses on the people and cultural side of change to ensure long lasting results.  Driven by a personal purpose to make businesses simpler for employees to allow them to do great things for customers. An exceptional people leader who inspires and connects with her team and drives infectious commitment. Instils confidence with stakeholders through collaboration and open communication.

A UK national fluent in Italian, with conversational French, Spanish and Portuguese.  Having lived and worked overseas as well as in the UK has a deep appreciation for cultural difference and how to maximise the benefits from this.


Corenet MCR                                                                                                                                             

University of Reading - MSc in Corporate Real Estate and Facilities Management                                 

Chartered Institute of Marketing Diploma                                                                                                  

Chartered Institute of Purchasing & Supply Foundation                                                                               

Metropolitan University of Leeds - Diploma in Modern Languages (Italian & Spanish) & Business Studies           

Memberships & Involvements

CoreNet Global - UK Chapter Vice President  

Member of the Institute of Marketing

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