Director | Head of Bid Team
Head of Colliers’ Bid Team, an award-winning business development service to deliver successful bids. Member of the Management team for the UK business. Co-leads on business development and marketing strategy. Account Director (public sector frameworks and financial services panels) and lead Director for FSQS/RSQS/JOSCAR Certifications.
Member of Colliers Corporate Responsibility (manages Social Value Charters on behalf of the UK business): Diversity & Inclusion Steering Group & Programme and Sustainability Steering Group. Works with Compliance regarding Clients' Supplier Audits and Certifications (i.e. ISO 27001). Account Manager in maintaining annual compliance of clients' supplier audits on Hellios (financial and retail services) and Avetta (financial services). Claire coaches people to pitch and is involved in Colliers training and development programme. Claire has a marketing, business development and legal background, has worked client-side and for property agents. Multi-lingual marketer with extensive global property marketing track record.
Awards: Colliers Bid Team won the "Business Services" EMEA 2018 awards. Claire won the UK 2017 "Client Service" award. 2021 Colliers Bid Revenue and Win-rate were a record high, following an 8-year continuous year-on-year increase.
Previously worked in transactional teams: Office Agency & Investment; Development Consulting and Destination Consulting (Placemaking). Prior job appointments with CBRE (transactional (EMEA Investment & Office Agency) and marketing (where she worked on the merger of CB Hillier Parker & Richard Ellis), Savills (transactional and business development) and BWG (legal & compliance).
Member of the British Property Federation (BPF) Business Development Forum; Winmark Marketing Directors Network; Corporate Executive Board (CEB) Marketing Leadership Council and Association of Proposal Management Professionals (APMP). Claire is involved in mentoring fellow bid personnel. Outside of work, Claire has been involved in chairing counselling calls for support groups and stress management.
Colliers is a global leader in real estate services with more than 17,000 professionals. It is a subsidiary of Colliers International Group Inc. (CIGI), listed on the NASDAQ and TSX as CIGI. In the UK and Ireland, Colliers has 1,000+ staff across 13 offices.
Awards: The Bid Team won the "Service Excellence" award at the recent EMEA 2017 Awards in Barcelona and I won the UK 2016 "Client Service" award presented in London
- 2021 Bid Revenue was an all-time record high
- Since Claire's leadership the Bid Revenue and win-rate have continuously excelled over the last 8 years
- Corporate Responsibilty Steering Group & sub-groups (D&I, Sustainability): managing change, social value initiatives and reporting
- Continuous improvement in framework management: KPIs, SLAs, Change Management, Reporting & Feedback
Colliers University, our proprietary education and professional development platform. Colliers University is a significant investment within Colliers to ensure our professionals maintain leading-edge skills that translate into improved performance and results for clients.
Other studies: Level 5 Diploma in Leadership & Management (CMI) | current.
CIM Dip-University College London; University of Oxford (English); Awarded a Record of Achievement by the National Council for Vocational Awards, Ireland (Business studies with languages). Languages: English, French and German.
Memberships & Involvements
APMP, BPF, Winmark Marketing Directors Network, CEB
British Property Federation, Cancer Research UK, CEB, Columbia Threadneedle Investments, UK Foreign & Commonwealth Office, ESPO, Homes England, NHS Commercial Solutions, Lloyds Banking Group, Manchester City Council, Metro Bank, Standard Bank, Ministry of Justice, TfL and TSB.
Cancer Research UK: "Claire was instrumental in managing our national corporate real estate bid with a thorough understanding of our business model. Colliers has acted on CR-UK's behalf for over 15 years providing a long-standing senior team."