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The Flexible Workspace report 2020


The COVID-19 pandemic has accelerated workplace change and confirmed that work is no longer a place but an activity. Millions of people across EMEA have been forced to adapt their working patterns and employers are navigating how remote working can make up part of their workplace strategy - decades of change have been squeezed into months.

The flexible workspace sector has not been immune to the effects of the pandemic but there are signs of positivity across EMEA, with some operators reporting solid performance and considering expansion opportunities. As enterprise occupiers evaluate their real estate decisions and adjust their strategies, we expect the flexible workspace sector to be at the forefront of many new solutions. Looking back at our predictions for the sector in January, the pandemic has accelerated many of these forecasts. This report illustrates some of the strategies available to enterprise occupiers to manage the “new normal”.

Asset owners across the region are increasingly interested in having exposure to the sector, not just for flexible workspace but also for the range of other services and amenities they can offer. This report evaluates different delivery mechanisms to integrate flexible workspace into assets and the implications on valuation.

We start our report with a deep dive into major markets across EMEA, analysing how the sector has performed over the last 18 months, before we guide you through occupier strategies, models and considerations for asset owners.


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Laurence Bouard



Graduated in urban planning and member of RICS, Laurence has more than 20 years of experience in the real estate sector. Since 2011, she has been the head of the Research Department at Colliers International France. She provides its expertise on the real estate markets through consulting missions and the production of ad hoc studies.

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WEBINAR | The Future of Flex in EMEA