Privacy Policy

 

Last update: 24^th February 2023

 

 

The website www.colliers.com (the «Website»), published by Colliers International France (“Colliers”, “we”, “us”, “our”), is a corporate website presenting the expertise and business activities of Colliers Group.

While you are accessing, consult, browsing, and using the Website and its services, you communicate your personal data to Colliers.

Please read this privacy policy carefully as it explains how Colliers uses your personal data and how exercise your rights. This privacy policy completes the Terms of Use of the Website, as well as any documents or notices that may refer to this privacy policy.

Should you have any questions, you may directly contact Colliers by sending an email at: EMEAFR.privacy@colliers.com.

 

1. WHO IS THE DATA CONTROLLER OF YOUR PERSONAL DATA?

• As Website publisher, Colliers is the data controller of the personal data collected for the administrative, operational and commercial management of the Website and its services, including the interplay between you and the Colliers entity concerned by the job offer (where applicable).
• As recruiter, the Colliers entity concerned by the job offer is the data controller of the personal data collected through your job application.

 

2. WHAT KIND OF PERSONAL DATA IS PROCESSED BY COLLIERS?

All personal data provided by you through the Website or when you directly communicate with Colliers, namely:

 

Type of data		Examples of data
Identification data		Fist name, last name, title, company name
Contact details		Email address, phone number
Data related to your online request		Date and hour of your request, subject and content of your request, CAPTCHA test to ensure that you are not a computer, your exchanges with Colliers’ services concerned by your request, follow-up to your request
Data related to your job application		Job offer to which you are applying, CV, education, professional experiences, links to your professional social network (LinkedIn), your message for the manager concerned by the job offer, any other relevant information provided by you in your job application

 

 

The provision of certain types of personal data may be necessary or optional, depending on the services you wish to receive. Mandatory data will be marked as such at the moment of collection of your personal data. If you refuse to provide mandatory data, Colliers may not be able to process your request.

Furthermore, the Website also automatically collects the following data through cookies and other trackers:

Type of data		Examples of data		Purposes
Internet or other electronic network activity information		Date and time of the visit, IP address, location (city), device, browser, operating system, system configuration data, pages viewed, downloads		Such data is necessary for the proper functioning of the Website, as well as for audience measurement. For more information, please see our Cookies Policy.

 

 

3. FOR WHAT PURPOSES DOES COLLIERS USE YOUR PERSONAL DATA?

Colliers processes your personal data for the following purposes only:

 

Purposes		Examples of use of your personal data		Legal bases
Online request
Managing your online request		to manage your online request (contact request, download document request, etc.) to recontact you		Legitimate interest of Colliers to manage its online requests
Direct marketing communications for professionals		to send you electronic communications about Colliers Group’s activities that might interest you as professional to contact you by telephone about the Colliers Group’s activities that might interest you as professional		Legitimate interest of Colliers to develop its business activities with professionals
Direct marketing communications for non-professionals		to send you electronic communications about Colliers Group’s activities that might interest you as non-professionals		Your consent
Online job application
Managing your job application		to communicate your job application to the Colliers entity concerned by the job offer to examine your job application if you are a successful applicant, to organize an interview in order to assess your professional ability and skills to contact you if needed		To take steps prior to entering into a contract
Including you in Colliers’ talent pool		to include you in Colliers’ talent pool in order to inform you about new professional opportunities within the Colliers Group that might interest you		Your consent
Website management
Improving the Website, its services, and your user experience		to evaluate and improve the Website and its services to facilitate your navigation on the Website to take steps designed to protect the security of the Website		Legitimate interest of Colliers to improve the Website, its services, and your user experience
Pre-litigation or litigation management		to take action against any identified breach to manage any dispute or litigation		Legitimate interest of Colliers in defending its rights and interests
Compliance with legal and regulatory obligations		to comply with applicable legal and regulatory obligations to manage your requests when you exercise your rightspour respecter les obligations légales et réglementaires applicables		Legal and regulatory obligations to which Colliers is subject

 

 

4. WHO CAN ACCESS YOUR PERSONAL DATA?

Your personal data may be transmitted to the following recipients when you access, consult, browse, and use the Website and its services:

 

Recipients		Purposes
Colliers and its duly authorized employees		For the administrative, operational and commercial management of the Website and its services as indicated in the Section 3 of this Privacy Policy
Other Colliers entities that manage the Website		For the global management of the websites operated by the Colliers Group (including the Website)
Colliers entity concerned by the job offer		For transmitting your job application to the Colliers entity concerned by the job offer, so the Colliers entity can examine your job application and contact you
Service providers (hosting provider, IT solutions and services proviers (e.g., CAPTCHA test, online forms, email marketing campaigns, etc.), social media/platforms dedicated to recruitment (Indeed, LinkedIn, etc)		For operational and technical purposes related to the Website and its services
Administrative or judiciary authorities		Exclusively in case of an express and justified request from them or in case of an alleged violation of legal or regulatory provisions
Lawyers and all interested parties		Exclusively in the case of the management of possible disputes and other legal matters where appropriate
Other third parties		Following or during a restructuring, reconstitution, acquisition, debt financing, merger, sale of assets of Colliers or a similar transaction, as well as in case of insolvency, bankruptcy or receivership where personal data are transferred to one or more third parties as assets of Colliers

 

 

5. WILL YOUR PERSONAL DATA BE TRANSFERRED OUTSIDE OF THE EUROPEAN UNION/EUROPEAN ECONOMIC AREA?

As far as possible, your personal data is processed within the European Union (EU)/European Economic Area (EEA). However, some of Colliers entities and service providers being located outside the EU/EEA, your personal data may therefore be processed in third countries.

In the event that the third country does not ensure a level of protection of personal data equivalent to the European Union, Colliers ensures that the appropriate safeguards to protect your personal data (in particular the standard contractual clauses of the European Commission) in the absence of a decision of adequacy and after having carried out an assessment of the level of protection of your rights in the third country. A copy of such safeguards can be obtained by sending an email directly to Colliers at: EMEAFR.privacy@colliers.com.

 

Name of the recipient		Third country		Adopted safeguards
ColliersUK		United Kingdom		Adequacy decision of the European Commission
Colliers Canada		Canada		Adequacy decision of the European Commission
Sitecore		United States		Standard Contractual Clauses

 

 

6. HOW DOES COLLIERS PROTECT YOUR PERSONAL DATA?

Colliers has implemented appropriate technical and organizational measures in order to protect your personal data, in particular against potential personal data breaches likely to cause, either by accident or unlawfully, the destruction, loss, modification, unauthorized access or divulgation of your personal data. These measures guarantee a level of security adapted to the data and take into account the state of the art and the cost of implementation in relation to the risks and nature of the data to be protected.

Colliers ensures that all members of its personnel and any other person processing your personal data will respect the internal rules and procedures related to the processing of your personal data. In this context, Colliers reviews and updates its practices regularly to enhance your privacy.

If you have found a vulnerability or would like to report a security incident, you may send an email to EMEAFR.privacy@colliers.com.

 

 

7. FOR HOW LONG ARE YOUR PERSONAL DATA STORED?

As a general rule, your personal data will only be retained for the period necessary for the accomplishment of the purposes for which said data was collected, or as necessary to fulfill legal or regulatory obligations.

 

In the absence of applicable exceptions:

• the data collected via an online request form will be kept until the complete processing of your request;
• the data collected in your job application will be kept:
  • in the event of recruitment further to your job application: during the retention periods applicable to Colliers Group’s employees;
  • in the event of unsuccessful job application:
    • during three (3) months from the refusal decision so that you can obtain an explanation about this decision; or
    • during two (2) years after your last contact with the Colliers entity concerned by the job offer, but only if you consent to be included in Colliers’ talent pool in order to provide you any new professional opportunities within Colliers Group that might interest you
• your traffic data will be kept for a period of thirteen (13) months from the collection date.

 

In addition to this, Colliers will keep your personal data for:

• three (3) years for the data processed for direct marketing purposes;
• five (5) years for the data processed for evidence purposes, including the personal data related to applicants in the event of unsuccessful job application (where applicable).

 

 

8. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

If you are based in the EU/ EEA/UK, you have the following rights over your personal data:

 

Your rights		Scope of you rights
Right to access		You have the right to request: the confirmation on whether Colliers processes your personal data or not; a copy of such personal data; and information on the use of your personal data by Colliers in a clear, transparent and understandable way (as provided in this Privacy Policy).
Right to rectification		You have the right to request the rectification of your personal data, in order to obtain the modification of your personal data if your personal data is obsolete, inaccurate or incomplete.
Right to delete		You have the right to request the deletion of your personal data (or right to be forgotten), when one of the following conditions applies: you object to the processing of your personal data and there are no overriding legitimate reasons justifying to maintain the processing of your personal data (e.g., legal obligation); you object to marketing activities; you decide to withdraw your consent on which the processing is based; your personal data are no longer useful for the original purposes for which it aws collected or for any other type of processing; the use that is made of your data does not comply with the applicable legal or regulatory provisions.
Right to restriction of processing		You have the right to request the restriction of the processing during a limited period of time, in particular in order to carry out some verifications, where one of the following conditions applies: you contest the accuracy of your personal data, the processing of which is thus restricted for the period necessary for Colliers to verify the accuracy of such personal data; the processing is unlawful and, rather than requesting their deletion, you prefer to restrict their use; Colliers no longer needs your personal data for the purposes of the processing, but you need them for the establishment, exercise or defense of legal claims; you have objected to the processing, which is thus restricted pending the verification of whether the compelling legitimate grounds of Colliers may override your interests, rights and freedoms.
Right to data portability		You have the right to request a copy of your personal data in a structured, commonly used and machine-readable format and also can request their transmission to another data controller where technically feasible. This right is not exercised in all circumstances, it applies only if it fulfils all the following conditions: your request is only related to your personal data (excluding anonymous or third party data); your request does not adversely affect the rights or freedoms of others, in particular those of Colliers (e.g., trade secrets) those of third-parties (e.g,. intellectual property right); the processing is carried out by automated means (paper files are therefore not included); the processing is based on consent or the performance of a contract (to check if it is the case, you can see the Section 3 of this policy).
Right to object		You have the right to object to our processing of your personal data at any time if the processing is based on our legitimate interest. Colliers will no longer process your personal data, unless they demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, such as the respect of a legal obligation or for the establishment, exercise or defense of legal claims.
Right to withdraw your consent		You have the right to withdraw your consent when it has been obtained, without this withdrawal affecting the lawfulness of the personal data processing operations previously carried out.
Other rights		Depending on your country of residence, you may have additional local rights with respect to our processing of your personal data. For example, if you are based in France you can define either general or specific guidelines regarding your personal data in the event of your death (e.g., their deletion or transmission to any person of your choice). You may revoke your instructions at any time.

 

 

It is specified that the exercise of these rights is based on the legal basis of the processing as indicated in Section 3 of this policy, as follows:

 

Access

Rectification

Erasure

Restriction

Data portability

Objection

Consent

Yes

Yes

Yes

Yes

Yes

Withdrawal of consent

Steps prior to entering into a contract

Yes

No

No

Contract

Yes

Yes

No

Legitimate interest

Yes

No

Yes

Legal obligation

No

No

No

 

 

Under certain circumstances, Colliers may ask you for specific information in order to confirm your identity and ensure the exercise of your rights. This is another appropriate security measure to ensure that personal data is not disclosed to an individual who does not have the right to receive it.

If you have any questions or wish to exercise your rights, you may directly contact Colliers by sending an email at EMEAFR.privacy@colliers.com.

If needed, you may also lodge a complaint with your national data protection authority. This right may be exercised at any time and free of charge, at the exclusion of potential postal fees or expenses related to legal representation or assistance should you choose to engage third party assistance for the procedure.

 

 

9. CHANGES TO THIS POLICY

This policy is clearly dated and may be modified and updated by Colliers at any time, in particular in the event of changes related to the services available on the Website or the applicable law. Therefore, we recommend that you consult this policy each time you access the Website. If applicable, the updated policy will be communicated to you by any appropriate means.