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Empowering employee and customer experience

202111 CRE  Empowering employee and customer experience  News  Hero image

Within every organisation from startups to global enterprises, the pandemic has impacted interactions with colleagues, line managers and leaders, and outward to customers, partners and stakeholders in the networked value chain. Rather than new trends, these represent an accelerated period of condensed transformation – arguably for the better – and certainly in favour of more agile as well as more people-focused businesses, which are well positioned to outperform in the near term and next cycle.

In our CRE - Our industry today, tomorrow & beyond report, we are examining the changing expectations of customers and colleagues, and we explain how digital-first - but not digital-exclusive - approaches can help organisations rise to exceed them.

Download the full report now

Related Experts

Annick Vandenbulcke

Head of Occupier Advisory | Managing Director

Brussels (Colliers)

As Head of Occupier Advisory I help clients to develop real estate solutions that support their business strategy. Wheather they want to improve their image, optimize their finances, support growth or create a cultural change, their real estate can help achieve these challanges.  With a large experience in workplace strategy, tenant representation and office fitout I can provide advice throughout the whole real estate process. 

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