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Ricardo Cordova

IT Coordinator | LATAM

Paseo de la Reforma No. 265 – PB
Col. Cuauhtémoc , Del. Cuauhtémoc
México, Distrito Federal
CP 06500

Ricardo.Cordova@colliers.com

Office: +52 (55) 5985-2216

Mobile: +52 (55) 12352062

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I have experience in different companies such as:

  • Televisa corporation
  • NASOFT
  • The Warranty Group
  • The American School Foundation of Mexico City

Accomplishments

  • Application of new technologies in general to the proper use of computer resources in the company.
  • Implementation of VoIP technology In Colombia and Peru to 100% under Avaya technology and lowering costs Long distance with the implementation of "Routing".
  • Modernization of infrastructure for Mexico with Avaya VoIP technology.
  • Implementation, modernization and management reporting systems and those used by agents in the "contact center" responsible for the operation of Mexico, Colombia and Peru.
  • Infrastructure modernization dedicated links.
  • Security Implementation mobile telecommunication network.
  • Continuous improvement and cost reduction in mobile technology.
  • Implementation of “Telulares” under management Avaya PBX with next renewal CM5 CM6.
  • 23% reduction in telecommunications costs generally and always getting improvements in telecommunications services.
  • Deployment and management of servers in virtual environment (VMWare).
  • Administrator and implementer of the corresponding backups to Mexico, Colombia and Peru under CommVault environment.
  • Responsible for infrastructure alternate site for application of DRP.

Education

  • Degree in Technologies and  system information  by Universidad Intercontinental  at Mexico City. 
  • Certification at VMWare VROM  V6.0

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Ricardo

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