Colliers understands the financial requirements of all occupiers and approach the subject of rates from this viewpoint. We manage the client’s rates liability using a dedicated accounts team and surveyors to deal with portfolio changes and appeals. The appeals process is only one of the tools we use to minimise your rate liability. We can take on responsibility for the rate function altogether, providing a service that integrates our expertise in rating and management accounts.

Our objectives

Traditionally, surveyors have focused on challenging rateable values, leaving clients to deal with the payment of non-domestic rates. We can manage your company's rate function for you.

We will ensure that only correct rate demands are paid and that any refunds and interest due are paid promptly. We make sure all payments are traceable against individual properties and we provide regular, comprehensive reports to keep you in touch with all developments.

Our services

• Dedicated specialists
  We have a specialist team made up of experts from our London-based Management Accounts and Rating departments. We benefit from being part of a global firm and can draw on the full range of services of a large practice when we need to.
• Rate demands
  We are in regular contact with every billing authority nationwide, in order to ensure that their records are updated to reflect changes to our clients' portfolios. We keep track of any refunds, exemptions or reliefs that can be claimed.
• Funding and payment
  We ask for one monthly payment from clients and make consolidated payments to each billing authority at the required time. We can stop future instalments immediately if required.
• Reporting
  Monthly reporting is a core element of our service. We provide statements of account on payments made against each property, details of refunds received and itemised funding requests. We can tailor our reports to suit your specific needs.
• Forecasting
  We can provide our clients with non-domestic rate liability forecasts to assist with budgeting. As part of the budgeting process, we can also reflect an installment plan, the client’s financial year, break clauses acquisitions and disposals.

Our rate account management team’s primary objective is to minimise the rate burden for our clients, however, our focus on management accounting – incorporating cash-flow control, traceability and accountability – means we give you the information you need to manage your business.