The world of retail today is all about adapting to the rapidly evolving needs of consumers. Now, other industries are beginning to adopt the retail mindset — both in terms of developing a responsive, customer-centric approach and a retail-centered location strategy. Health care is one of the primary frontiers for this kind of “retailization.”
In this two-part report, we explore the ways health care facilities are approaching location in retail and community settings, as well as the ways retailers are leasing space in hospitals and other medical properties. In Part I, we examine the factors driving the increased presence of health care in retail properties from three perspectives: those of the consumers, providers and landlords.