Facility Management provides our clients with outsourcing, strategic sourcing (procurement) and technology to drive savings, implement standardization and minimize risk. We consult with our clients to gain a detailed understanding of their unique requirements, then assign a specialized team to their portfolio of properties, with a single point of contact for accountability.
We combine business services, maintenance, operations, accounting and project management to deliver a full-service solution. This includes diverse and comprehensive services both on and off-site, such as mechanical and electrical engineering, construction, maintenance, energy/LEED® certification, reception, mail and food services, work order management, benchmarking, performance management, security, data center and critical environment management, moves/adds/changes (MAC), etc.
Through our IMPAK web-based work order management system and our customer service center hubs, we offer around-the-clock execution and active measurement and management of operations. For many clients, we utilize their existing Computer Aided Facility Management (CAFM) or IWMS Computerized Maintenance Management System (CMMS) technology to provide the maximum flexibility.