Paul Blackman, International Director, Office Agency of Colliers International, – who specializes in providing real estate advice to clients in the BPO/SSC sector comments on the findings of the research:

Most people are aware of the current stars of the Polish BPO Industry such as Kraków, Wrocław, the Tri-City region and Poznan and the Colliers’ report “ BPO Under the Microscope ” from 2012 looked at eight of these locations in detail.

Over recent months an increasing number of our BPO clients started to ask about some of the less well known locations such as Lublin, Kielce, Torun and Olsztyn. Our newly released map “Rising Stars 2013: 10 upcoming BPO/SSC locations” is an analysis of the office markets and demographics in 10 Polish cities that have so far slipped slightly under the radar as locations for BPO & SSC companies and which may have the potential to grow over the next few years.

The report provides data on the supply of office space in each market as well as current rental rates and office vacancy rates. It also describes the number of universities in each market as well as the number of students, unemployment rates and average salary levels.

Key Findings are:

-          Rental rates in these markets can be up to 50 % cheaper than in  the main office markets

-          Whilst the overall supply of office space in each market is relatively small some markets such as Lublin, Kielce and Olsztyn have healthy volumes of office space under construction and planned

-          Of the BPO type companies already present in these locations the dominant sectors are IT, Call Center and Financial Services  


Whilst it is unlikely that these markets will significantly reduce the dominance of the more traditional markets, they may assume greater importance in the months and years to come as BPO companies look to source more cost effective real estate solutions.