“Prompt issuance of the report following the property inspection, open communication with regular updates. Pleased with overall service."TRANSACTION EXECUTION MANAGER – HSBC (JANUARY 2018)
“The service received from Mark was excellent…He provided a pragmatic and reasoned view and report of our proposal, which will add significant value. Thanks again and we look forward to continue to working with you in the future.”INVESTOR PROPOSED HOTEL DEVELOPMENT (JANUARY 2018)
“I have no adverse comments about the service we recently received from Ben. The report was done in a timely manner, and the bank was kept fully informed at all stages in its preparation. The final report was very helpful and well prepared.”CORPORATE MANAGER – HANDELSBANKEN (DECEMBER 2017)
“Service from Mark was excellent. Very responsive, communicated well with bank and client – happy to address questions raised. Kept bank informed on progress and timings.”DIRECTOR – COUTTS & CO (DECEMBER 2017)
“Easy to contact, very responsive to any queries and also happy to provide recommendations.”RELATIONSHIP DIRECTOR – HSBC (NOVEMBER 2017)
“Happy to confirm that I was very pleased with all aspects of the valuation process and would extend marks of 10 against each of your questions.”RELATIONSHIP DIRECTOR - ROYAL BANK OF SCOTLAND (OCTOBER 2017)
"Nothing [to improve]. Very good, efficient service, as always. Very pleased with the whole process from start to finish.”VICE PRESIDENT - UNITED OVERSEAS BANK LIMITED (OCTOBER 2017)
“Service was very good.”RELATIONSHIP MANAGER - ALLIED IRISH BANK (SEPTEMBER 2017)
Early engagement responses were good, helpful, and quick. Valuation report was thorough, detailed, and helpful. Discussion of "post report" matters were dealt with courteously.Corporate Manager - Handelsbanken (July 2017)
“Quick response, clear and understandable valuation.” KLP (MARCH 2017)
“Good communication with the valuer. Exceeded expectations. Will definitely use Colliers again.” CORPORATE BANKING MANAGER - HANDELSBANKEN (MARCH 2017)
“Good communication throughout the process.” SENIOR RELATIONSHIP MANAGER - NATWEST (MARCH 2017)
“All aspects from the dialogue on your initial thoughts and the timely nature of the report and the site visit were great. Nothing to add and typical of what I've come to expect from you!”SENIOR MANAGER - RBS (FEBRUARY 2017)
“We feel the valuation met all our requirements and was produced under the very high standards we have come to expect from Andrew Pratt and David Hossack. We look forward to working with your firm in the future.”RELATIONSHIP DIRECTOR - RBS (FEBRUARY 2017)
“Nothing I can think of [to improve], dealing with a number of valuers across Scotland and NI I find Colliers the easiest to get hold of, best for keeping the lender updated with progress and by far the most in depth, clear well written reports. I have now dealt with Andrew Pratt on a number of occasions, it has been a pleasure and his reports are excellent.”ACCOUNT EXECUTIVE - ASSETZ CAPITAL (FEBRUARY 2017)
“Preparation was thorough and second to none. How can you improve on perfection!! Performance well above my expectation.”HOTEL OWNER (JANUARY 2017)
“Responded quickly to a request and adapted report in line with our requirements. Not a great deal [to improve] to be honest!”RELATIONSHIP DIRECTOR HOTELS - LLOYDS BANK (JANUARY 2017)
“The service our stakeholders provide is invaluable to us and we will always work with companies which consider customer service above others such as short term profit. Absolutely performed and exceeded our expectations.”COMMERCIAL BANKING DIRECTOR - METRO BANK (NOVEMBER 2016)
“I was very impressed with Ben and the quality of his valuation report. He was good to talk to and his input was professional on what was a tricky valuation. Have no hesitation in using again.”SENIOR RELATIONSHIP MANAGER - ALLIED IRISH BANK (NOVEMBER 2016)
“You exceeded our expectations and Leigh was very approachable and happy to chat through over the phone.”SENIOR RELATIONSHIP MANAGER - ROYAL BANK OF SCOTLAND (OCTOBER 2016)
“Little to say really other than this being a further example of the excellent service and communication I have become accustomed to from Ben Brown. I know the customer would agree with this sentiment too.”RELATIONSHIP DIRECTOR - ROYAL BANK OF SCOTLAND (SEPTEMBER 2016)
“The report you prepared was informative and helpful. Had there been any ambiguities or omissions we would have sought clarification from you and since we didn’t do so it is safe to conclude that it fully met our needs.”
HEAD OF CUMBERLAND BUSINESS - CUMBERLAND BUSINESS (AUGUST 2016)
“I have found Richard to be very knowledgeable and flexible and he has been of great assistance to me in this valuation exercise and answering my questions in a not straightforward scenario.”BUSINESS MANAGER - CLYDESDALE BANK (AUGUST 2016)
“We have been quite happy with the services extended by Ben and the other Colliers’s hotel team, provided so far, especially to non-branded hotel which the team are quite experience and understanding the market. The other thing we have chosen you vs the others was the commitment toward time-line.”SENIOR VICE PRESIDENT - BANGKOK BANK (AUGUST 2016)
“Discussed the business and the asset you were valuing with Ben Brown before he undertook the valuation…I think having that conversation and building a relationship helped on this valuation and will help in the future as well…Expectations exceeded.”SENIOR CORPORATE MANAGER - NATWEST (JUNE 2016)
“Quick turnaround in valuation reports being provided. The Bank was very happy with the service received from Andrew Pratt. He kept us informed at all times and was helpful in discussing content of report and checking if the Bank required any further input prior to sending final valuation reports. I would say he exceeded my expectations. Overall very good service and concise and informative valuation reports.”RELATIONSHIP MANAGER - ALLIED IRISH BANK (JUNE 2016)
“As always the report was easy to read, was on time and Richard kept me updated on progress. Not sure that there was anything that you could improve! You met my expectations – but I have very high expectations for you as you always deliver. Of the firms I have used Colliers and Richard are consistently good providing an excellent service, getting the valuations to me on time and being open and willing to discuss any points in the valuations. So, only very positive things to say.”SENIOR RELATIONSHIP MANAGER - ROYAL BANK OF SCOTLAND (MAY 2016)
“Speed of response was absolutely excellent. Leigh recognised these were time sensitive opportunities and jumped on them. Carry on doing what you are doing, especially if you can react as quickly as that. Met and exceeded expectations.”DIRECTOR - ASG MONEY (APRIL 2016)
“To be honest I was very pleased by the service received from Colliers as you: Responded quickly to my initial request; Understood what I and my customer required and were able to work within the necessary timescales; Provided a comprehensive report/valuation; Supported the transaction through completion when final sign off was required re a couple of issues raised under the Report on Title. All in all very pleased and I’ll certainly continue to use your services.”RELATIONSHIP MANAGER - NATWEST (FEBRUARY 2016)
“Andrew managed this valuation instruction extremely well indeed and I would be happy to recommend Andrew/the firm to others.”RELATIONSHIP DIRECTOR - ROYAL BANK OF SCOTLAND (JANUARY 2016)
“Colliers provided a timely and commercially-minded piece of valuation advice for us. Ben was great to work with. Colliers exceeded expectations.” PRAMERICA REAL ESTATE INVESTORS (JANUARY 2016)
“Answered calls to undertake the valuation and compile report at pace. Discuss the scenario, client plans and the overall proposition to arrive at a very realistic market assessment and valuation. Very happy to use Colliers in the future.”RELATIONSHIP DIRECTOR - BARCLAYS (JANUARY 2016)
Head of UK Hotels - Valuation
Direct: +44 20 7344 6607
Mobile: +44 7919 015899
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