Global Workplace Trends: 5 Shifts Companies Must Make in the Next 5 Years Key Trends Businesses Should Address in the Workplace to Stay Ahead. The nature of workplace strategy is evolving so rapidly that keeping up — let alone staying ahead of the curve — can be a challenge. Colliers International’s global workplace solutions professionals find that the most successful companies look at workplace strategy as a true business opportunity rather than just a design challenge. By bringing together insights and experiences from every corner of the world, this report explores the five major shifts we believe businesses need to make in the workplace over the next five years. Supply chain disruptors The growth of e-commerce, technology change and other cyclical and structural factors, like the crisis of the shipping industry, are reshaping supply chains and have major implications for industrial property portfolios/markets according to a new research from Colliers International. Why online isn’t the end of physical retail store Colliers International’s latest Retail Spotlight Report examines the myths, misconceptions and opportunities facing owners and retailers in the age of online shopping. Developed in collaboration with GlobalData, this report explores the next chapter for U.S. retail, the demands based on consumer habits and the facts and figures that should make you ask: How can you find the right new opportunities? The World Shopper: A study of worldwide shopping habits To gain a better understanding of how shoppers actually behave country by country and see our analysis of shopping and payment habits across a number of key international locations read the full report. In terms of total consumer spending, the US tops the charts, and by some margin. With consumer spending of close to US$11.5trn, the US has significantly more purchasing power than the key European countries combined (including the UK, France, Germany, the Netherlands, Spain, Italy, Sweden and Poland) which comprise US$7.4 trillion in total (despite having 50 million more consumers than the US). UK, Japan & Spain spend the most on enjoying themselves, Russia and China the least. Russia and China spend a lot more on the basics of food, clothing and alcohol but the least amount on housing. The emergence of new technologies has had a huge impact on shoppers and retailers across the globe. Some 34% of global online sales in 2014 were made via a mobile device, a share which is forecast to increase further. Hotel Reviews: How Guests Rate Their Experience in European Hotels Colliers International and Revinate have conducted a survey on hotel reviews and rates across Europe. Over 4.7 million reviews for 4,641 hotels were analysed. The report provides a brief overview and analysis of key hotel markets across Europe, from the perspective of the customer. Moscow took the second place in the ranking of European destinations, having the largest number of positive hotel reviews from tourists all over the world. Of more interest is the fact that of the 18 cities reviewed, only five have noted an improvement in ratings since 2013: Amsterdam, Brussels, Edinburgh, and Moscow. The latter showed the largest increase in its ranking position – from 65% of positive reviews to 69%. Global Manufacturing Shifts: Production in the Post-BRICs Era Rising labour costs in global manufacturing hot spots are redefining the map of global manufacturing, driving growth into the next group of low cost countries. Labour cost is not the only determinant of production/sourcing decisions. A proximity to consumer markets is increasingly important. Regions and countries close to major consumer blocks that offer a good balance of cost/risk are those best placed to see more “near-shoring” investment. These regions include Central and Eastern Europe, some Mediterranean countries, South East Asia and Mexico. Manufacturing in Europe will follow different trajectories. Western European supply chains are set to become increasingly automated and robot-operated factories the norm. This may enable the return of some traditionally labour intensive production back to the countries. In CEE, hierarchies are slowly shifting towards deeper into South-eastern Europe and the Balkan region. Is Flexibility The Future? Long-term, European Office Market Trends The emergence of the Internet, and the expansion of multi-national corporations into global emerging markets generated a rapid expansion of global offshoring and outsourcing since the 1980s. The impact has been huge on a global scale and particularly rapid since 2000, with an estimated 4-5 million people working full-time in offshored/ outsourced business services, up from 1 million at the turn of the century. This expansion accelerated in Central and Eastern Europe over the last 10 years. As of 2015, an estimated 400,000 jobs had been created across Central and Eastern Europe, with more set to come. When it comes to the office market, while private-sector, office based jobs growth will drive a continual need for dedicated office space, the nature of many office-based jobs points to an increasingly flexible use of space. The scale of changes in the office market is described in the recent Colliers report.