Management Philosophy

Colliers Dow & Condon believes that hard work, discipline, and integrity are the keys to success regardless of the endeavor. Accordingly, all Colliers Dow & Condon employees and contractors are expected to put forth their best efforts to manage, operate, secure and maintain properties at all times, and to ensure that professionalism is always the highest priority.

Without exception, Colliers Dow & Condon manages each building as if it was our own. As an owner, we would expect quick responses to emergencies, service calls, regular building systems maintenance, and courteous, efficient managers that communicate when called upon. It is our belief that it is standard protocol to deliver these services.

Colliers Dow & Condon is tenacious in our efforts to constantly improve our service levels. Furthermore, Colliers Dow & Condon believes that being proactive often eliminates the need to be reactive. Our corporate philosophy reflects our commitment to anticipate needs. That approach has served us well for over 60 years and it is why we are the repeat choice of so many of our clients. It is also why staff and sub-contractors are eager to work with our property management team. They know that they will be treated fairly and rewarded for good service and integrity.

Management Services

Colliers Dow & Condon provides its clients with comprehensive property and asset management services, as well as a full range of supporting real estate services. A menu of these services are as follows:

• 24-hour building emergency response and supervision
• Preventative Maintenance program
• Emergency repair & maintenance
• Preparation, editing and adherence to operating manuals
• Regularly scheduled and "spot" property inspections
• Selection, supervision and quality control of contracted services
• Tenant relations
• Rent collections
• Security
• Risk management
• Purchasing

Financial Reporting/Accounting includes:

• Budgeting
• Planning
• Operations reporting
• Cash-flow review and variance analysis
• Financial statements
• Portfolio/asset reporting

Asset Management includes:

• Formulation of investment/sale strategies
• Strategic planning for property holdings
• Evaluation/analysis of capital improvements
• Lease administration, audit & analysis

Leasing & Marketing Services includes:

• Marketing strategy development and implementation
• Project leasing assignments
• Lease administration
• Market research
• Tenant relations/retention programs